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December 2023 by Bequer G.
The employees were not respectful several times on different occasions. It's not the cleanest compared to other Sam's. And the lighting just makes it look dirtier. I don't know what this manager is doing but this Sam's is not up to par to other Sam's in the area.
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June 2023 by Ricardo Trujillo
The employee charge me for installing the tire sensors in my vehicles, When, their list of prices said the installation is 0.00 dlr. To reset the sensor is 5.00 dlr and that's what he is charging me. l ask the guy and he ignored me. I didn't said anything else but l am really mad.
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January 2023 by Rod Klause
Takes 10 minutes to answer phone then put on hold
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January 2023 by Yolanda D.
Sitrep: Waiting in a very long checkout line at Sam's Club. Lady managing lines: Do you want to come over here? He can show you how to do it. Me: I don't need to be shown how to do it. I don't work here. I just need to be checked out. No free labor. Ever.
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December 2021 by Isabel C.
I am Sams Club member since 1993. Today I went to Sams club to buy a few essentials when I went to the register line a staff named Paris walked in front of my cart ignored that I was there. She relived the cashier. She acted like we weren't even there, she stood there for a couple minutes, finally she pulled a box of gloves and proceeded to put them on. When she finished checking the items purchased, she very slowly putting the items in the basket. It was obvious that she was not interested in providing good customer service. This was not a pleasant experience. Next time I go to to Sams Club I will avoid her register. I suggest anyone reading this avoid her too. I understand that there are staff shortages and they are sometimes overwhelmed. But they were not that busy, maybe she was having a bad day but that does not give her the right to take out on the customers.
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July 2021 by Kim Westerling
calm and nice atmosphere.
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June 2021 by Winslow Ellis
Always a good experience at this location. Plus the Deli Cafe is open again!!!
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June 2021 by Rick D.
Out of too many products readily available at other location, bad open time policies, too little benefits to regular members, sad we don't have a Costco they are so much better!
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March 2021 by JoEllen G.
I've always preferred Sam's Club over Costco, but the Scan & Go feature is genius!! If you haven't tried it, DO IT! Scan the barcodes as you shop and show your phone at the door. No cashier lines! An incredible time-saver!
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December 2020 by Mike Junior
This club takes excellent care of their employees and members.
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September 2020 by Madara S.
Fast Review: Shop somewhere safer.COVID VIOLATION LOCATION!No mask enforcement!=====Long Review:Customers just walk in without masks, or ones with them just remove them once inside!Employees see this an do NOTHING!I want to give this place a better rating, I really do.Sadly I cannot because lives matter more than other factors. Until this location fully enforces covid regulations.. Zero stars.When they can fix that issue, I will happily change this to a better rating.Tire department, I am looking at you specifically.Wear your masks!
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June 2020 by Makayla L.
They have great customer service but the bathroom is so nasty and there was hair everywhere and it was just nasty!!!!
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March 2020 by Abbi B.
Paola at Member services had the WORST costumer service raising her voice at any question we had. Lucky Berenice was there and was super friendly and accommodating although the situation was not resolved she was very nice and helped the situation with Paola. I hope we do not have to come in contact with Paola again.
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November 2019 by The Life Of S.
They don't give you your membership discount at the pump!! This is the only sams that I have ever been to that doesn't give you your discount (I have traveled the entire US)
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February 2019 by Rod J.
My last trip there was the worst, When I asked the staff for assistance due to the fact that I am disabled, they ignored me. Door staff was rude.
