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April 2024 by Cherish Baker
Great clothes and items for great prices!
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March 2024 by Simon Patterson
Terrible experience. The items they sell are way over priced especially for the quality. I took a walker there a few days ago and they gave me 8$ for it. I was so upset but I just said screw it because I don’t have space to keep it in my apartment. But I’ll never donate to them again.
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October 2023 by Nyxi Dean
Very friendly staff and awesome, clean, and organized store!! Definitely love stopping by when we’re in town!
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August 2023 by Syble Notman
Went here once I found out I was pregnant with my first baby and was excited to see that they have good quality low priced clothing, ended up coming out with a proud pile of clothes:)
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July 2023 by Tor Ha
If i could give them no stars I would.I went to take a box of clean and barely wore baby clothes and they made me wait 5 hours just to only get back $6.15.
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June 2023 by Amber Stout
*Edited rating due to them reaching out via phone call. I still find the sign not "misleading" but wrong. As someone who has worked in retail management, I understand promotions can be confusing, but the sign is not worded correctly at all.*They had a promotion going on that reads "Dress sale" then says 5+dresses are $2 each. I purchased nine dresses. When I got to the car I realized I was charged $22 for 9 dresses, while the sign says they will be $2each. When I take them back in the explain I am charged $4 for the first 3, then $2 for each one after. NO WHERE on the sign does it say this. I told them that was the wrong way to do it (as it ONLY says 5+ dress are $2 each). I am highly disappointed in how rude the girls at the checkout were, and even more disappointed in how expensive things like shoes are marked. I will not be returning, and turn my business to local moms in mom groups or Poshmark.
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June 2023 by Taylor Wright
LOVE LOVE LOVE Once Upon a Child, Amarillo. The staff is super easy to work with, and very accommodating! The owner, Todd, is very involved, as well and has a great “team” feel going on in his stores. Everything is super organized and very clean. It’s easy to walk right in and find exactly what you’re looking for, and find even more than you went in for. The selling process is easy and convenient…overall a great store, and I will definitely continue doing business with them! Highly recommend!!
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June 2023 by Madison Jasper
Went to sell a wearable breast pump and a regular breast pump and some diapers, was told that they “don’t accept them” , but on their social media they have posted a wearable breast pump that they are selling and diapers that have been sold to them as well. Super frustrated.
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June 2023 by rebecca isett
Horrible horrible horrible!! Take advantage of people is what they do. Bring in a lot of good quality items and get offered $25. Are you kidding me? Will never do business with them and will never refer anyone.
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November 2022 by Antoinette Lemons
This was my first visit and definitely my last. My family has been struggling so I took some things my son outgrew to sell at 3pm. I asked if it would be a while and was told "a little" by who I found out is the assistant manager. At 530 I called to ask because i thought they closed at 6 and was told mine was next and they close at 8 so I went ahead and went up there, I needed the money for dinner so i thought "perfect". When I arrived, I saw they were still working on mine so I said "Hey ladies, I'm Antoinette Lemons but I'm gonna look around" and proceeded to walk through the store chatting with some associates about ski suites. At 615, I went to check the desk and found that it still wasn't done so I waited. One girl asked if I needed help and I said "no, I'm just waiting" realizing that the same girl who helped me when I first arrived was standing quietly ignoring me from the other side of the counter. I waited. Finally, I saw a girl take my things and set them on another counter and after 5 minutes of still not being acknowledged I asked "does that mean she's done" I was then told that it still needed to be entered in the system. Seeing the tall pile of Bins before my little bag I asked if it would even get done today and the girl just looked at me. I proceeded to ask how much longer it was going to take and she said a few hours and with it being 620 something at this point I knew it wasn't even going to be done today. The lack of professionalism and customer service led by this self proclaimed assistant manager was disgusting. She was going to let me stand there all evening without respecting my time as a patron. She has no business working with people when she can't even do her job of communicating expectations to others. I feel sorry for this business because I love it and have sold with them at various locations for a decade but I have never received such poor customer service in front of young impressionable associates. Yes. There were 6 people working and i watched 4 people check out in the 45 minutes I was in the store yet somehow they were too busy to finish timely. Not to mention I sold 10 outfits (nike, jordan, addidas...) pants with either hoodie or zip jacket and only got $53. Not worth it but I was in a bind. Beware of this location.Update: I received the completion text message at 5:30pm on Friday so it would've taken 24+ hours to complete the buy. Just FYI (I'm used to this process taking 20 minutes... they literally tell you to wait in the store.)
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September 2022 by Arlett Davila
Honestly I loved the store it was my first time in there and everything was nicely organized and clean. I seen from social media so I had to see it for myself , and I will most definitely be buying from there again. But the selling process was easy but they aren’t really clean on what they’re willing to spend their money on because I bought a laundry basket filled of clothes and different variety of baby clothes but had to take almost all of it back and donate it . But other than the whole selling process the girls were super amazing and respectful and very quick. Will be coming here again!
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September 2022 by patricia pacheco
On my point they are too high and their prices my daughter had a bunch of brand new baby clothes that my grandson not use not one time and stuff and they did low price her for clothes if that the case I think it better to donate at least the goodwill or ty thrift store sell them allot cheaper
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September 2022 by Kenneth Hogan
This store has great selection and there customer service is second to none. Good job
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August 2022 by Lydia Handon
Huge selection of clothes, I can always find what I’m looking for. I’ve saved hundreds and hundreds of dollars shopping here for my kids over the years, and the quality is good because they are so picky about what they put out on their racks!They also frequently have great sales and awesome giveaways, and I’ve always had good experiences with the employees and customer service! I recommend this to all my friends. Kids are expensive, save some money!
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July 2022 by jenifer flores
Do not take your things here if you don't want to deal with low ballers.