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February 2024 by Katy Hawkins
I don’t often take the time to leave a review, but this one is deserved. James helped us purchase a fridge and dishwasher. My friend and I had looked at Best Buy and Home Depot, and not a single other associate at any store compares to the help offered by James. He is honest, friendly, and genuine. We will be returning soon to buy a washing machine from him! Thank you so much for the help! We hope your store, coworkers, and company know how valuable you are.
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January 2024 by Vanessa Cruz
I always find what I'm looking for? and the service is the best.
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December 2023 by Diahana Hillman
We have visited the Lowe’s in Amarillo on Lowe’s Lane numerous of times and have purchased items. There is one person there that goes beyond to help you. He is friendly and very knowledgeable about what he is doing. I cannot say enough of good things about this young man. Best customer service person we have dealt with in this day and time. He is in my books a keeper. So if you ever need help at this store ask for Willie.
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November 2023 by Bryan Tackett
Super friendly. Very accommodating. Top service. I returned a bathroom exhaust fan. Quick. Walked to the bathroom area met Brian who took me right to the fans. Picked it up carried to the self check out. The clerk processed the entire transaction. Simple! Easy!
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October 2023 by Paul Nguyen
Bought the fridge on the 09/23/23. On the morning of 10/11/23 I noticed that the milk in the fridge was like yogurt and was all clumped up, i look at the expiration date is 10/17/23, but today is just 10/11/23. I noticed the fridge not cold enough. I went back to low ask if I can return, but the lady at return service said only accept 48 hours. She told me to call the manufacturer for help, but I don’t speak English well enough to ask for help. I noticed, I just threw away $946.65 plus another $125.00 for someone to help me drive it home.
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October 2023 by Don Cox
Most rude employee I have ever dealt with. Will never darken the doors of Lowes again. Went to Home Depot and got excellent service.
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October 2023 by Carolyn Jackson
Went looking for light kit for ceiling fan and lights for kitchen he Richard went over and beyond to help with that he even educated me on how the lights worked an to get the right ones I need very professional and patience man and the others 2 one was the department manager I believe awesome help never had that kinda help before at any store. Oh there was a lady she said it's not her department but I'll see if I can get you some help hummm. Awesome job guys on customer help. Thanks I'll b back and tell others of my experience at Lowe's. God bless you guys for excellent customer service.
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October 2023 by Fatimazahra Mhaddar
Good prices great service all the people there is always willing to help if you need ??
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September 2023 by THE PHALKON
Ive always loved Lowe's. They have a great selection of anything you need for almost any project you can think of. I've bought many tools and lawn and garden items from here before. This trip, I needed some wood for building shelves. They had exactly what I needed, and at a very reasonable price. Lowe's is ALWAYS my go-to for home projects.
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September 2023 by Leah Forrest
Jacob in appliances helped me. He had amazing customer service. He was able to help me narrow down my choices that got the best quality for money I was willing to pay. So thankful for all the help and time he spent going over different options. Thanks!
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September 2023 by Pete
They are terrible. No one knows anything about products or where they are at.. One guy does but he"s busy helping every one else and their tool department is lacking and expensive. Didn"t even have quick change out bit holder foe power drills sold separately. Got my bosch quick change out on amazon for 5 dollars less than anything at lowes.
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August 2023 by C C
The worst experience with paint department. What has happened to our workforce. Lady first of all shook the stain and didn’t read the directions..it said not to shake, as I wanted to test color. Had bought some 2 days before and it was a weathered brown but when opened it was gray! Then I asked if it was oil based. She said no, that only oil base they had was another brand and that was paint. I looked at the can and it said premium oil based. Still I my finger in and it was oil based. I told her it was. Then they didn’t have stir sticks as they were on a budget and couldn’t order some. I told her get a yardstick and I would buy it so we could stir the stain and check the color..No more Lowes for me … ridiculous!!!
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July 2023 by Bob Herndon
Nothing against this store in particular but as Lowe's continues more and more with the leftist policies of "woke" CEO Marvin Ellison I will shop elsewhere.
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July 2023 by Zoey A
Most of my shopping here has been run of the mill for a lowes but the lady at the paint counter was fantastic when I was grabbing some things a while back. Was confused on a few things and she took the time to help me with everything and answer all my questions. If all their staff is that nice and informative it may be the best lowes in town.
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July 2023 by Liz Hernandez
The the is big with list of products but they need to get people to help when you need it. Got to hunt them down . It's a little pricey compared to home pride. Over all its okay.
