Liberty Tax continues to serve clients effectively despite the challenges of the COVID-19 pandemic. The business has adapted by shortening office hours to accept drop-off information and offering remote tax filing, with returns emailed for signature. Customers are encouraged to send documents by email or text for convenience. To support clients during this time, Liberty Tax has introduced promotions such as reduced fees of no more than $199 through April 7th and a free six-month DialCare Telemedicine membership available until July 15th. Customers praise the friendly environment and helpful staff, with many highlighting the ease of the process, especially for first-time filers. Staff members are described as knowledgeable, informative, and dedicated to making the experience smooth and painless. Overall, Liberty Tax is recognized for timely service, great returns, and a customer-focused approach, even amidst the current health concerns.
Quick answered all my questions before I had a chance to ask. Very friendly environment. went through all the paperwork before giving me a copy.
January 2025
Been going here for years now and always fast great service
January 2025
First time doing this. One of the best experiences I’d say I’ve had when talking to someone in this situation. Usually there’s a lot of arguing. But crystal (Don’t know last name)was great and made this the easiest experience possible. Thank you 🙏
