-
November 2023 by Aden W.
Amazing service for ANYTHING tax related
-
October 2023 by Unhappy C.
My experience with this company was not pleasant and cost me over $30,000 lost. I brought to the attention of the tax leader that he omitted valid deduction, as usual, him was arrogant and contradicted himself. I think he was more upset that I have no need for their other services. Please stay away.
-
September 2023 by Presley Watkins
This is the best company around. Quality service and attention to details. They go above and beyond for their clients. They help you with every aspect of doing business and do the heavy lifting for you. They're not just a tax company. Their professional services are transparent, fast, and painless. If you're looking for a professional service this is where you do business. I've been using them for almost a decade now it was the best decision I ever made.
-
September 2023 by Margaret Mckenna
I usually do my family's taxes myself but my daughter is going to college on a full athletic scholarship which includes food/housing/clothes so she's basically getting paid to go to college. I contacted Ramsey Solutions, who I love, and Knapp was the ELP who contacted me through their link. They charged me over $1200 and I had to tell them how to do my taxes. I just really needed to know what to do with my daughter's 1098t. Now I have 2 local tax accounts because my ss# was wrong twice. I still have tax bills coming in from 2 different states. They said they could do taxes for every state. Not true. I had to tell them to include my income on my local taxes because they had only included my husband's. Long story short, I am still dealing with this tax mess 6 months later. Back to my tax software. This was a huge waste of money. I don't even have deductions. Just straight up standard! The staff was nice. That's why they got 2 stars.
-
July 2023 by Kim H.
We had Knapp for our payroll taxes and accounting what a nightmare we have now dug into payroll we have thousands in fines they never filed with each state we also paid fines for late taxes filed this has been a disaster NEVER USE THESE GUYS THEY ARE AWFUL does anyone know who to report them too? They forced us to pay the filing for our personal taxes even tho they did not file and held our payroll from our employees until we paid even tho they had nothing to do with each other they are liars cheaters and fraudulent
-
June 2023 by MrsRogers Hood
I would never use Knapp again they held our accounts hostage including payroll and did not file information properly for payroll we paid on time and begged them for help! I have never been treated with such disrespect in my life! The lack of knowledge and misinformation is unbelievable and borderline malpractice! We were tossed around the office to multiple different accountants one got fired at one point the amount of misinformation including being told we had to pay and didn't a huge amount! But what really ended it all was the lack of human compassion about making sure our companies employees got paid is what made me write this review! I would never recommend this company and the sad thing is it was highly recommended to by a previous friend
-
April 2023 by Kyle L
I have loved my experience working with Knapp. I liked how helpful and patient they were across the board. I also really appreciated the return overview and explainer video as it was nice to have that overview along with the year-over-year comparison. I think this company is certainly worth doing business with!
-
April 2023 by The Original Rage
One of the worst companies I have ever had the misfortune of doing business with. They set us up for tax planning ($400), told us that our taxes would be included then did not contact or for 6 months. I figured they would get back in touch when tax season started so didn’t think much of it. Then when tax season starts they said oh well your taxes are not actually included that will be another $400 to get started. (They eventually dropped the charge for this). After this they do our taxes and when it’s like 5 days before tax season ends they say “oh we need another $800 to give you your taxes”. Very unprofessional, seems like they are just a money grabbing scam. Cannot wait to be done with them.
-
October 2022 by paula may
KNAPP was the first true professional company I have used, that focused on 'self employment' returns. They were always kind, always available and very thorough. I really love and appreciate the video explanation that comes with it. It explains how and why my return was determined. Thank you KNAPP and I will see you next year.
-
October 2022 by Alatina Thucklemuggin
Quite a nice experience after some less than quality tax seasons previously. They were quick to answer questions or provide guidance where needed. Would appreciate just a bit more ongoing notice about current status of a return when you have filed an extension. Recommended.
-
September 2022 by Robert Sawyer (rassawyer)
Everyone that I have interacted with in the 3 years that I have used KBS to file my taxes has been extremely professional, an attentive. I have been very happy with their service!
-
August 2022 by connie mccloskey
Knapp Business Solutions has been doing our books for the past 10 years, they are always looking out for their customers and continue to do excellent work for us. Easy to talk to and always seem to know exactly how to help us! Thanks Knapp Business for all your advice and work! Mike & Connie McCloskey, Tower Service Company
-
August 2022 by No Thankyou
They are always super responsive. They answer all my questions and are always super friendly. I am so glad to use them for all of my tax services and will continue to use them for the foreseeable future.
-
June 2022 by Kevin Reeves
KBS has a staff of kind and efficient (not mutually exclusive) tax experts. The process is so easy and straightforward. I love working with them and knowing that I'm in good hands. Also, to those of you who hate to spend money on having someone do your taxes, don't think of it that way. Instead, spend money on having peace of mind and less stress with KBS!
-
June 2022 by Jeff Whelchel
Knapp Business Solutions do an outstanding job. They take care of all aspects of my business - payroll, taxes, and other issues that I don't have the time or desire to manage. I can't say enough good things about them.
