Kay Jewelers provides a superior shopping experience for fine jewelry, watches, and more. Multiple reviews highlight exceptional and amazing customer service, with consultants noted as fantastic, patient, informative, polite, and fabulous. Staff are commended for being very helpful, guiding purchases for special occasions, and assisting with financials. Services like ring cleaning and watch sizing are praised for restoring beautiful shine and fit. Customers state they won’t shop anywhere else and highly recommend the store for any special purchase, noting the great customer service received both in person and online.
Charlie and Luna offered me excellent customer service. I came in for a simple chain cleaning and they cleaned my chain so good that it looked like I just bought it again. Thank you guys for your excellent service
August 2025
Went in to have our beautiful watches size changed and Kyle did a fantastic job! Greeted me right away, was very informative and polite. Also have my ring of 15 years cleaned and it looks gorgeous. Won’t shop anywhere but Kays.
August 2025
She is a amazing worker and cleans jewelry very very good!