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February 2024 by Jack Reed
Just average not like the commercial s
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February 2024 by TC B
Well-stocked store, friendly employees, and it is clean. Had everything needed for work. No complaints.
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February 2024 by Tray B.
Well-stocked store, friendly employees, and it is clean. Had everything needed for work. No complaints.
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February 2024 by Bear Seiver
Bathroom was atrocious. Most things broken. What if there was a place nearby where you could purchase things to fix broken toilet, broken soap dispenser, and broken towels? Huh, oh yeah, it’s inside a Home Depot! Ridiculous, manager should be fired. Left the store and bought what I needed elsewhere. Won’t be going back!
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January 2024 by Erin Dougherty
I have been struggling to get a refund on items never delivered. This store and its customer service is terrible!!!! Go to Lowe’s.
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January 2024 by Johnny Russell
My son and I went to the Home Depot on Soncy Wednesday December 27th to buy a hundred foot of electrical wire to replace in our kitchen, we found the isle and the wire was in a locked cage so I went to the return desk and asked for assistance on 48 to get some wire , the young lady immediately picked up the phone and page for assistance on isle 48. I went back to the isle and my son said apparently nobody is working this area and I said the girl paged for someone, so we stood around waiting for approximately 10 minutes, I went back to the young lady and a customer said to me ( nobody has come to help you yet) and I said no and the young lady again grabbed the phone and paged for the MANAGER or Assistant manager for customer service on isle 48 and I thanked her again. At that time it was ten minutes till 1 pm , we waited again until 1pm and still no manager or assistant much less any worker so we left the store and the young lady apologized, I told her she had nothing to apologize for cause she did a great job but apparently the store manager just didn’t care about making a 130.00 plus sale. So now I will not waist my time going to that store but it causes me to go out of my way to go to any other store.
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January 2024 by Kev south
Firewood was wet kinda pissed me off was hard to to get lite
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December 2023 by Dean Dreadfulwater
The staff was very friendly and helpful, I would highly recommend to get stuff from here
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December 2023 by Pat Casson
Went searching for HVAC filters. Didn’t have anything in the size that i needed nor was anyone available to help.
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November 2023 by Aaron Phillips
Standard Home Depot experience. I usually go to the other store in town as this one is a bit far from me. Most of the stock is the same, seems like stuff sits longer here as there is often more dust on some items. Workers are friendly and helpful.
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November 2023 by Nerd Pretty
Been coming here for years with my bf and he’s a contractor we always get products for the customers and go to customer service and they call the customer and charge their card. For some reason today everyone at the pro desk acted like they didn’t know what to do and was extremely rude! The manager Joe was a complete jerk said it wasn’t their policy, which makes no sense cus when we are remodeling customers homes who physically live out of state how do you expect them to physically walk in this store??? So we go to customer service explain to them what happened and they know us cus they are usually doing our sale for the customer so they called the pro desk asking why they acting like that and the lady starts ringing us up as she always has and here comes Joe again telling them not to help us! Absolutely rude and unprofessional so we go to the Georgia location and we always work with them too and we explain to them the lack of service we received and they know about the type of things this location pulls so of course they rang us up got his pro account pulled up, called the customer and had him pay over phone. It’s not that hard y’all just wanted to be rude and waste our time when the customers home is right here and we had to drive to the other location instead. Professionals who’ve been coming to you for years, you don’t take the time to know who your regulars are is a shame! We will be reaching out to corporate to get this manager dealt with for his complete unprofessional and unacceptable behavior!!!
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October 2023 by Midz Taylor
Very nice store. We went to find some skirting boards for the side of our house and we actually found it. Loads of Halloween decorations and other DIY products. Pretty big store so there will definitely be a thing or two. The staff are nice and there’s plenty of car park space. You can rent a u - haul van to move big items to your home for $29 a hour I’m assuming. Otherwise definitely one of the better home depots in Amarillo.
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September 2023 by Kathy Curtis
Ordered a washer online which is very nice. Can't complain about it. But have to work for a living so made arrangements for my 74 year old father to drive almost two hours to be at my house for the delivery. Received my email that they would arrive between 10am to 2 pm. At 9:30 get a call from the delivery guy that he is at the house. I work out of town so can't run to the house so I told him to give me a minute and I will call and see where my father is. He was 10 miles out and I called the delivery people back and said he would be there in 10 minutes. They said they already waited 10 minutes. So they dumped my washer in the driveway and left. When my father got there it was 15 minutes before the scheduled delivery time but of course they had already dumped the washer and left. So disappointed that this is how we were treated.
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August 2023 by Regina Sharma
Thank you so much Howard/Prodesk* Mercedes customer care. You both are superb in customer care satisfaction. Home Depot, I've bought many many appliances/building materials. I am so grateful to you. Your devotion in customer care satisfaction. God bless!Home Depot on soncy road! You are 10 Stars. Home Depot takes care of you 100%
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July 2023 by Joshua Bagley
I love the home depot get everything I need from here and there's always plenty of help for you when you need it
