Greyhound Bus Station

Transportation
Hours: The Greyhound Bus Station in Amarillo, Texas, receives mixed reviews primarily centered on staff conduct. Several reviews highlight exceptional employees who provide amazing customer service. These individuals are noted for going above and beyond their duties, especially during travel disruptions like delayed or cancelled buses due to storms. They help passengers with reissued tickets, hotel reservations, comped rooms, transportation to motels, and even provide meals like pizza. Their attitude is described with a smile, positive, respectful, caring, patient, and courteous, offering hope and effective damage control during a nightmare trip. However, other experiences note poor staff behavior, including one report of a big female employee screaming foul language and being mean towards passengers, which caused anger. While some passengers feel the station and Greyhound in general can be problematic, the positive actions of specific employees like Andrew and Sandy make the Amarillo station a favorite for some, with calls for them to be recognized and given a raise.

• 3.35 miles

  

  XPO Transportation Services

1. Amarillo, Texas