-
January 2024 by Bill B.
I originally showed up for an oil change last Friday. There were three workers in the bays and two vehicles. I wanted an oil change, they said they could get me right in. 30 minutes later, they still had not taken my truck back, so I left. Today, I called and made an appointment at 11:15. 45 minutes later, still waiting. DO NOT EVER USE FIRESTONE. MY LAST TIME EVER.
-
January 2024 by Shaun Palmer
Excellent friendly service.
-
January 2024 by Nicholas Wright
Got two new tires and an alignment. Back on the road in less than two hours.
-
January 2024 by Danny Rodriguez
Never done bizzness with them
-
January 2024 by telos Kiss
Great service, good knowledge... thank you Tino for your help.
-
November 2023 by rocky Terry
This place is a joke with customer service. Took in my car just for a simple inspection. They pull it in the bay, left it there with the lights on a the car turned off for over 30 minutes. I kept asking about 5 times if they checked the tire pressure and they said we didn’t know about that whenever we told them from the start. They don’t know what they are doing. My battery goes dead, they can replace it for free!! Jerks!!!
-
October 2023 by Mariah B.
I am shocked and impressed!! My husbands wheelchair van needed several repairs and for 2 of them another mechanic quoted us nearly $1000 EACH stating they needed practically everything replaced! For those 2 items alone, Firestone replaced ONLY what truly was broken and the cost was less than half what the other guy quoted! They also got all these multiple items done same day!! George was who I spoke with before and after and he was kind, pleasant and helpful! I never dreamed I'd say this about Firestone but I've found my mechanic! Honest and ethical business practices bring people and their friends and family and others in and make a business strong!! Please keep it up, Firestone!!!
-
September 2023 by danielle ellis
Wow, I was blown away with the staff..I was panicked this day, had a lug nut that was locked, they took it off for free for me, even though I didn't get the tire there..Amazing, what customer service! I will definitely be using them in the future! I'm thankful for thier help!
-
September 2023 by THE PHALKON
Fast, friendly service. Even though I came in with a low tire during a holiday, they set me up quickly and had a fast turn around.
-
September 2023 by Miguel Cuevas
Dropped off car at 9:30 and they told me one hour it would be ready. We came back at 12:27 and the vehicle was still not ready after I was told it’ll be ready within an hour. They did a call at 10:30 and let us know it would be another hour we showed up at 12:27 and ww where told it should be another hour asked for a discount since the service they said would be done has only taken 4 hours more than what we where quoted. They said you can have it back with just the balance horrible customer service. I’llService: Steering & suspension repair
-
September 2023 by Cassidy
Not impressed at all with this place after I called them to have some work done. They definitely didn't want to help a stranded traveler. Not much different from the Firestone place back home. Seems to be a trend with this company for sure.
-
September 2023 by thomas kempf
Needed tire and they did not have right size and they call other store and they would not answer phone.went to discount tire and was treated a lot better and was able to get it on and off side of road
-
July 2023 by Brent L.
Rolled into this Firestone on a spare and another tire with broken belts. Website said they had tires to fit my truck. Called as soon as they opened and Joe told me they had the tires and could mount them for me that morning. They started my truck within 20-30 minutes of my arrival as there were a couple of people ahead of me. They were covered up with business but mounted and balanced my tires and had me back on the road in two hours. Good tires at a very reasonable price. Happy traveler!
-
July 2023 by Gonzalez A
They take so long they. Always wanna sell you more Alot more than you need they. Don't take time to explain what you actually went in there for and they never want to help you if you have service that you have like lifetime alignment etc I know recommendations are important but they over due it and wont help you over the phone they always want you drop car for hours just to look even to buy a battery
-
July 2023 by Amanda Alcala
Showed up 15 mins before my appointment and they don't accept appointments on Sundays. Never tried calling me to cancel or notify me and online let me book it. What a waste of time.