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January 2024 by Dedra Hardin
If I could give this company no stars that is exactly what I would do. But fortunately for them they get 1...We bought all new appliances for our new built home. We went with 1 brand so that everything was the same line/style.The refrigerator started making a noise just over a year of being put in the house. I contacted Ferguson for assistance. I was told that "sorry but you are no longer covered." So I get an email that states here is a # you can call to tell GE your issues. Trying to get ahold of someone at that # has not worked.I'll just have to figure it out myself. But, one thing for sure is I will not purchase another appliance from an elegant looking store. Don't let the fancy setups fool ya. These appliances are just like the ones at any Lowes, Home Depot or Best Buy.I was fooled.
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August 2023 by Sara Enriquez
Terrible service. Delayed us moving into our new house because they kept losing our appliances. We have had nothing but problems with this company. Save yourself the headache and go somewhere else.
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May 2023 by stacy smith
Great customer service! Very helpful and easy to work with!
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December 2022 by Thadeous Hargrove
Great friendly staff, great products
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November 2022 by LaTayne Rothman
What a great selection of kitchen, bath and home items. The staff was wonderful.
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September 2022 by Graciela Ramirez
Good attention and service
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September 2022 by tim mckaskle
Beautiful thing for every home
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March 2022 by Angela Attebury
Im waiting to select how many stars. So far, I have found one person willing to help me with my order. Christina helped me immediately select the perfect Bidet. This was the beginning of last week. Christina has been off since and I have not been able to get another person to help me. Even the person answering the phone left me on hold for 20 minutes. The receptionist tried to help but was disgruntled she had to leave her station. The other 2 salespeople were initially with other other customers or on the phone but neither made an attempt to help me once they were free, Whats going on over there? Im tempted to call the Ferguson in Austin or Lubbock but seems silly since we have one here. Short staffed? Anyway, be prepared to wait.
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October 2021 by Joshua Mayes
Service was phenomenal
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September 2021 by E.W.
Nice employees, helpful!
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September 2021 by Dustin R
Good hvac supplies.
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September 2021 by W CanalPadilla
Had people who knew what they were doing
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August 2021 by Allan Riley
Not helpful. Hung up on me when they didn't know their material for kitchen and bathrooms.UPDATE: Management called me after leaving this review and made the situation right!
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April 2021 by Ralph Neuman
If they don't have it they can tell you who does.
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March 2021 by shorty Hayes
New house build is coming along, great selection
