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January 2024 by Lorena Haro
They never answer their phone and prescriptions take forever to be filled even when they had been sent a day before.
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January 2024 by Jana
Service at this pharmacy has declined terribly in the past year. Scripts sometimes take days to be filled with no explanation. Scripts are cancelled with no explanation. Phone calls are unanswered after 15 minutes. Text notifications are ambiguous and conflict with what the pharmacy staff communicate. I understand staffing is an issue all over these days, but it's still frustrating.
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December 2023 by Leslie Field
The clerks in pharmacy are rude.
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November 2023 by John Edwards
Not sure if it's all CVS or just dislocation. But this location Definitely sucks for customers needing prescriptions. I can never get My diabetes medicine is always on backorder. And now they don't even have the needle points for the diabetes medicine.
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November 2023 by Connie Taylor
The worst pharmacy service in town. On the refills they get them done 3 weeks before you run out but when sick it takes them 4-6 days to fill the prescription. Totally ridiculous. They also NEVER answer their phone. I’m fed up and will have my physician direct new scripts to another pharmacy.
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November 2023 by Hilaria Guman
The worse we have had to deal with the pharmacist Pam is over her head very rude lady. Hung up on me cause she claim I was the first person she had spoken to early in the morning and she was not gonna have me snap at her. When she asked for date of birth the second time I gave it to her slowly I guess that means I was snapping at her. She is totally unprofessional she speaks over you and she will hang up on you. Never again will I call there and I will tell people to go somewhere else.
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November 2023 by Tobe Fluty, Sr.
Made an appointment for vaccines more than 24 hours in advance. Arrived 30 minutes early and found a handwritten sign that said "no vaccines today." I suggest going somewhere else instead of wasting your time at CVS on Washington Street.
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November 2023 by Kim Stanley
Pharmacy staff very rude....absolutely moving my prescriptions to mail order.
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October 2023 by Maria M.
If I could give 0 stars I would. This place has just gone down hill. Pharmacy staff is just rude and don't seem to care. They never answer their phones and IF they ever do answer, they have the worst attitudes with us. The times I've transferred mine and my family's prescriptions to a different pharmacy they act surprised as to why I'm changing. CVS please do better!
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September 2023 by Mr. T
This is the second time that I have waited over an hour on hold for them to answer. Only to go up to the store and they had seven employees behind the counter. I’m disabled, and when I called customer service, they didn’t say they were sorry, nor were they going to do anything about it.
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September 2023 by Renee Watson
You have rude staff people work there they act like they don’t wanna be there the lines stay long because they’re not trying to help people I wish I can change my medicine somewhere else
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September 2023 by Prisiella Arreola
Worse pharmacy in town they didn't want to give me my prescription cuz they didn't have my ins on file told them I had a digital they didn't take it cuz I was contagious like all I want is my prescription to start feeling better told me they didn't have to ask for INS n wen I tried to give it to them they couldn't get the info cuz they stated I went to fast I put my phone to the window n they told me to come back like my 1 yr old is screaming his head off in the back seat n they couldn't just get the info they already had the prescription ready the Pharmacist was very rude
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September 2023 by Late Night
Morgan is the best! She’s helpful, energetic, and always has a smile. Thank you Morgan!
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August 2023 by Hillary Green
If I didn't live right next to a CVS, I would never go there. They do not open on time, they are over priced, and the staff is rude.
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July 2023 by Robert Ramirez
We are changing pharmacy. I know that people have bad days but too many times we get attitude. Today was the last time we needed the eyeroll and the window girl can give it to someone else
