“Have rented from Van Country a couple times. We have a large family and sometimes need extra space for longer trips. Both have been perfect experiences — easy to work with, fair pricing. The vans are clean and well maintained. Great communication before, during and after the trip. Worked with special requests we had without hesitation. They are my first and only call when I need a van.”
“From start to finish GREAT customer service!!! We ran Into a couple snags along the way but we found your staff to be very helpful and accommodating. I didn't get the lady's name that handed us our keys but the lady that we returned the car to her name was brandy but both were very kind and helpful. I highly recommend this to anyone!”
“Tino was great he kept us informed everyday during the process! Very knowledgeable, kind, helpful and worked with our budget! Easy process! we highly recommend this place thank you”
8AM - 12:30AM
10801 Airport Blvd, Amarillo“Thank you again Alamo/Enterprise/National at the Amarillo airport! Everyone we spoke with at every office both here and STL were friendly and professional and were able to resolve our payment issue! Thank you all SO much!”
“Very nice and understandable ladies. Helped me out and they let me choose from 2 different vehicles that would accommodate myself and my 15 yr old. Awesome I just love Avis. I40 West Amarillo Texas”
8:30AM - 5:30PM
4218 SW 34th Ave, Amarillo“I own my own business and I am often needing to rent equipment.. When I need a tool I can rely on this is where I go. There is always great service and very friendly people. If there has been an issue with a piece of equipment, which has been very rare, it was taken care of quickly. I always recommend them to people that need rental equipment.”
7:30AM - 6PM
4520 Canyon Dr, Amarillo“Quick service, nice vehicle, no fuss or negative surprises. Upgraded my vehicle so I didn’t have to wait for the one I booked to be ready. You can tell customer service is a priority from the way the staff carry themselves. Would recommend.”
“The Enterprise Rent-A-Car desk at the Amarillo, TX, airport (AMA), is staffed by friendly, helpful, and highly professional agents who provide outstanding customer service. Clearly, the staff places customer satisfaction front and center and not only at the front desk. The car my wife and I were provided was spotlessly clean and just a pleasure to drive. That doesn't happen without a lot of hard work taking place behind the scenes. I appreciate that kind of dedication and teamwork. We will continue to turn to Enterprise for our future rental car needs. Thank you!”
7:30AM - 5:30PM
3001 SW 26th Ave, Amarillo“I have to say that the kind woman behind the counter at this location is extremely sharp. After nine days of not having a rental after a not at fault accident I was starting to get annoyed. As a single mom and business owner this was a huge hit in my daily responsibilities. With in 1 hour of calling this location she called the other parties insurance her self and had me out of there with and upgraded rental. 10 stars for that rental car super hero wish I remembered her name. But Thank You!”
7:30AM - 5PM
2006 S Soncy Rd, Amarillo“I had to rent a car for few months due to my truck was in the shop. The staff was amazing. They picked up and dropped me off. I have zero complaints and definitely would recommend Soncy location.”
8AM - 5PM
2609 Wolflin Ave, Amarillo“*Update* The below did happen, so I dont want to delete it. However, the manager called me and was super nice and made it right. I'll up it to 5 stars when all the extra charges go back to my account.
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I'm not sure if Hertz needs to be avoided or just this location, but definitely avoid this location.
I was told that by an employee at this location, I'd have faster pickups and fewer fees and even a waived deposit after my first rental with being a gold member, so I signed up. Turns out, none of it was true. There is no point being a member at all unless you rent all the time because it gives you a tiny amount of points you can apply. You still pay all the fees, have to show your ID and card (even after you've been charged, and they have both on file in your profile).
After my most recent rental, I was already kind of annoyed that I got charged all the fees, but they topped it off with unauthorized charges upon returning it. I returned the car about 30 minutes before closing on a Saturday (before my scheduled drop). The lady was busy, and she ended up not giving me a receipt through email like she said. I also checked the app, and it appears it believes my car is still being used by me. So now I'm getting charged, and they are closed. There is no option to even speak to a call service on Sundays, so I will most likely get charged again tomorrow.
It amazes me that they'll think this is fine, just an inconvenience. They'll take $450 from me on a rental that was $50 ish after taxes. How is this legal? Luckily, I'm not, but what if I was down on my luck with no car and scrounged up enough money to go visit my family? Taking another 900% of something that's already been paid for before pickup is CRAZY!”
8:30AM - 12:30AM
10800 Airport Blvd, Amarillo“The manager Harvey restored my faith in humanity. I did not have my rental with Budget my last trip to Amarillo but I called them instead of my actual rental company (on accident). I had a flat off I-40 right when I was going returning my car and had to board my plane within an hour. Budget answered quickly, transferred to Harvey he was reliable and came to pick me up himself to make sure I made my flight. Even after finding out my business wasn’t with their company he still helped me. I’d leave 100 stars if I could from that experience. I will be using Budget moving forward. Thank you Harvey.”
“In all honesty I am usually quite skeptical when it comes to most used car dealerships. This place has renewed my faith that not every used car dealer is crooked or questionable. They have a very trustworthy sales team that is willing to go above and beyond. Thanks Country Pre-owned for your integrity and amazing team. Especially ROBIN WILKINS you are amazing. Thank you so much!”