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“Kaylee Decker, was very kind and understood with my legally blind cousin. We were switching her checking and saving account to Access Credit. We have run into several places places that gave us a hard time. And Kaylee seem to truly care and was extremely helpful. Thankyou for making it a pleasant experience. ?”
“Love these folks at Access, they are always smiling and happy to help me with anything I need for my business account as well as my personal account.Wouldn't go anywhere else!”
“AimBank in Amarillo is a great place to do your banking business. They offer very personal service. The Bank is staffed with experienced bankers who care about their customers.”
“Woodforest is a bank that truly cares about its community. They not only make financial contributions to our non-profit, Mission 2540, they also support us with service hours - both volunteering at kids clubs and providing financial education services to the families we work with. We're so thankful for the Coulter St Branch!”
“Recently, the government gave small business owners access to apply for the PPP loan. I rushed to apply right away with my normal bank, Wells Fargo, I was quick to learn they were not accepting PPP applications, I hurried over to try to apply with my secondary bank, Chase...they were only accepting applications if you had a business account, I only had 3 credit cards, a personal checking, and personal savings, but that wasn't enough. BOA, was my 3rd bank and once again shut down.The 3 biggest banks left me hanging when I needed them the most.I was personally referred to Citizens Bank by a colleague. He put me in touch with Sam Nunn and his team. They were really responsive and sent over what they needed from me. I acquired all of the paperwork and emailed it over. Within a few days Sam had responded requesting a few changes and a few extra documents. After receiving those items, I was approved! I'm sure Sam thought I was crazy as I was filled with joy and excitement! He handed me off to Jannis Laird to finalize the paperwork. She was lightning fast with her responses and I got all the paperwork signed, notarized, and sent over night to their physical branch. She confirmed receipt and helped me set up my online account. Within hours my account was funded!This is the way I wished the big banks would treat their customers. But I realized because of this Pandemic, if you want to be treated like a human being, you need to work with human beings. The people at Citizens have given me hope that there are still good people out there working at banks. I know this review was very long but I want the team here to know how much they mean to me. Because of them I'll be able to retain all of my staff and hopefully get through this craziness.”
“I was in to purchase Visa gift cards and Kelsey at the front customer service desk was excellent help! She was so professional and prompt. I really appreciated it because I was in on my lunch hour and she got everything done and got me in and out on time!!”
“I love this bank,there the nicest people ever,I would never want to trade banks anywhere else,they always assist me with a great big smile and there costumer service is the best!!”
“Bliss runs a tight ship ,,,,, professional ,,,, polite,, and productive. Everyone is courteous ,,,kind and eager to help ,,,,when you walk in you get greeted by several employees ready to help you. Georgia and Maria are two other ANB employees that stand out with awesomeness!!!Great Job ANB Bell and 45th branch ,, Great job Bliss!! !!Justin WarrenAltus Motorsports”
“(Translated by Google) Very attentive if there is a misunderstanding they call you and solve the problem(Original)Muy atentos si hay un mal entendido te llaman y solucionan el problema”
“My experience is great I called them to refinance my car loan and they got me a significantly better rate than I was paying. I have the payments automated from my other bank account and I have had no problems.”
“We just purchased a home and I can't even begin to explain how smooth the process was. I give all credit to our Banker Rebekah Gomez at Amarillo National Bank, she was amazing! We love banking at Amarillo National and this is just another reason why. Thank you so much for helping us with such an important life event and making it a cake walk.DeLaCruz Family”
“Kris and Brayden are amazing to work with. They are communicative and very responsive. When they take on a mortgage loan, they take it from start to finish and do not miss a beat. They get it done. We are very thankful to these guys and BOC Bank for making it happen for us. Great team and group of people. Would highly recommend for your mortgage needs!!”
Open 24 hours
1619 S Kentucky St, Amarillo
Banks
“Brittanie, with loan services, was fantastic! Friendly and efficient customer service is what I received during my interaction. Thanks again TPFCU and Brittanie!”
“A wonderful experience. I was pleased with how the banker took the time to let my grandmother ask questions about the account we were setting up for her. All of the answers were clear.”
“I just love First Bank and Trust of Memphis. I have done business with Bernie for several years, and she is always such a pleasure to work with. if you're looking for a home or commercial loan, give Bernie a call!”
“Absolutely excellent establishment. The staff is outstanding, going above and beyond in their customer service.I do not feel like a number, nor just another face in the crowd. Twice I've had special requests, and twice my expectations have not only been met - they've been surpassed. Thank you to Luis Cortez and Ms. Melinda for your hard work and dedication to Customer Service. I would enthusiastically recommend Happy State Bank to anyone looking for more than just another transaction.”
“Have gotten several loans with them it was easy and great interest percentage. One of the best banks I've dealt with. I just wish this merger would have gone smoother I am locked out of my online account for the time being.”
“At barely 7:30AM, this team was smiling, positively caring for their customers, and quickly working to get everyone on to work. I needed to change out currency for smaller bills and I was in-and-out within 3 mins. Well done!”
“So I am a coin collector and enjoy coin roll hunting so I went to Happy State Bank (which is my own bank) and the lady up there laughed at me when I asked for a box of pennies then when I asked her for a new box because the one she gave me had all 2017 pennies in it and I explained how it would be useless to me she got an attitude and a different employee had to jump in and get me another box”
“Herring bank was the only bank that would approve a loan on a new travel trailer I was buying. It had been 20 years since I financed anything, so most banks didn't like the fact that I had no credit history on file. I never had any problems with Herring bank in the two years I was dealing with them.”
“After having a lot of trouble with my previous bank, I switched to ANB. Everyone there was very friendly and professional and it didn't take long at all. I also secured a small loan with a reasonable interest rate. I would highly recommend this bank.”
“I love this bank have been with it for 13yrs and had the same banker ever since. We bank with Teresa Soria since she was just a loan officer and now shes the bank manager!! We lover her and her personal touch with our accounts.”
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“Clara and Vicky were helpful and kind during my transactions!! I’d also like to add that Meghan Striker has been a great help in the finance department. She was patient and available for even the simplest of inquiries.”