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May 2024 by Gladys Boyd
I should have asked for some pics of the back of my head before I left because wow I trusted that all I had to do was wrap it up so I can lay down… I have been up for over 24 hrs now because I am so hurt that you would even allow me to tip you and you saw my hair was coming down before i left. If you would have done the style like how I showed you I wanted it I would have been able to catch it but being that my hair was done to where I couldn’t notice that you did not know what you were doing on top of me being tired and having conversations smh is crazy to me. In the Lyft ride is when I noticed you just played in my hair maam. The biggest reason why I’m upset is you could have told me over the phone you have only done males and only two styles, not only did you wait for me to get there you asked me what I wanted and I showed you a style I had previously . If you knew you couldn’t do it, it was not a problem for you to say that instead you let me sit there . Smh I see this is the theme in Amarillo but I really hope you at least try to practice because this is unacceptable I’m so upset I have to do my hair myself after paying 140$ . Yes I am taking this down because not only did you not do the style I wanted my locs are actually loose smh lesson learn make sure to ask for pics… the first pic is what I noticed in the Lyft and if you zoom in you can see my end is braided like what in the world lady that’s not what I showed you, the second pic is me fixing the loc. The last pic is what I asked for a previous style I had. smh you could have watched a whole YouTube video while I was sleep under the dryer instead of having me walk out with me hair like this smhCouldn’t see how to reply back but no maam I don’t want a free service smh you have got to be kidding me. And the reason I didn’t complain is because I was tired from working over 65 hrs I fell asleep in the dryer for godsakes ???♀️smh we had amazing conversation and I assumed you were doing your thing, I looked at the front and noticed it wasn’t the same but i didn’t think the style I asked for already came down because you didn’t say “hey maam I really didn’t know how to keep them twisted, I only know two styles.” I even asked if you had pics of any styles and you said no at the end of the day you lied because when I showed you a video of my hair you said “ok yes I can do that” you need to take accountability. Thank god the Lyft driver did have locs, he actually referred me to a saloon that does locs I’m sure you may know but money hungry people don’t care ????… What’s crazy frl frl is I talked about this, businesses taking people money and not providing adequate service smh wow. Don’t do that ma'am saying I didn’t complain about a style I didn’t know you didn’t know how to do. In that moment you could have said I don’t know what I’m doing. Don’t talk about being professional because all the questions you asked not one was about the hairstyle it’s the fact you knew it was unraveling and allowed me to leave without suggesting a different style something you knew how to do or just being honest and saying locs wasn’t something that was this salons forte. Soooo again there’s no to try and call my phone I have never had that experience there’s nothing to say and since I for sure know you don’t know how to do locs why would I come back , enjoy the 140$… unlike a lot of people I make my money honestly ?
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May 2024 by Ashley Silvas
So blessed they were able to squeeze my daughter in to get her a hair braided. She had her sweet 16 pics and another hairstylist flaked on is. Jamia (might have spelled her name wrong)was so great with my daughter and teaching her how to take care of her hair style. She also guided me in what type of hair to purchase for the look she’s wanting the day of her sweet 16. I definitely booked her for her special day. They were all so sweet and even put up with me showing up 30 min early because I was so nervous and didn’t want to be late So thankful for this team!! I’ll be back to add her sweet 16 pics ❤️I absolutely love my daughter’s braids. Even though there was a mishap they handled it very professionally and still took care of my girls! I am grateful for the owners and the hairstylist ! Thank y’all so much !!
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January 2024 by Shawna Sullivan
Jimmy did such a great job! Very professional and knowledgeable. Love how my hair turned out and can’t wait to return to continue my healthy hair journey. Thanks jimmy!
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January 2024 by Maria Steans
Lovely service!!
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December 2023 by Chalea McFall
I know that Sheryl and Jimmy are Very Experienced and just good people All around , that you get a Sense of Trust that they actually Care about their customers and their satisfaction in doing your hair. They are willing to work with you and around Your schedule to try to get you in. Inside is also a Store with Beauty Supplies, for Women and Men. The atmosphere in there is very Nice and Calming.A bit Pricey for some things, but at the end of the day- You Get What You Pay For and That is Beautiful Hair, Styles and Cuts)!!!!....
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December 2023 by Patricia Alexander
I have been a patron of this beauty supply and salon for many years. I have never been disappointed with any product or service. I just love the attention and care I receive.
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December 2023 by Sean Alexander
I love Alexa’s they are the absolute best!!!!!!
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December 2023 by Joseph Sanders
Alexa’s is the only beauty supply that I shop at! Very professional and clean, the best haircut I ever received
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December 2023 by Sheryl “Mrs.T” Travis
Alexa’s is the Best salon in Amarillo hands down! Their 30 plus years of experience shows in the work they perform. Keep up the great work Alexa’s!I love this place!!
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December 2023 by Rodger Brown
Best place in town with the best prices and the friendliest staff. I shop no where else for my personal care supplies!
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December 2023 by Taliah Alexander
Best beauty supply in town! Family owned & very friendly. Sheryl has been doing my hair for years and is the only one I trust with my hair in Amarillo.
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December 2023 by Paper Trails
Good work
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December 2023 by mary otenyo
I have been going to Alexas for years and it's always been a good experience. Nothing to complain about.
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December 2023 by RealTalk w/ Darius
Jimmy is very professional and is attentive to his customers’ needs. I have been going to Alexa’s for years for two reasons: 1) Jimmy and his wife Sheryl provide a great service and maintain a professional atmosphere; and 2) we have a good relationship. They are good people. Would recommend.
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December 2023 by JJ Simpson
Fantastic love Sheryl and Jimmy best of the best!
