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July 2024 by Bevin Jordan
Please check your rolls i
Of quarters !!! Today one if my $10 rolls was only $9.75....a quarter is no big deal unless this keeps happening or when your at the laundromat and you need 25 cents more to start the dryer. From now on, I will check my coins before leaving the teller. I still like Wells Fargo but times are tough & there's no reason for these errors if a machine is counting and rolling the change.
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May 2024 by Celine Harris
Mgr in Member Services Dept took a lady out of the teller line and assisted her while others had waited over 20 minutes to see her. Tellers were helpful and pleasant, however Mgr was rude and dissed members who did not have appt by picking/choosing who she wanted to assist and making others wait. I was “dismissed” at 10 minutes to 5:00 after having waited almost 1 hour to see her because I didn’t have an appointment.
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January 2024 by Adam Burkey
The line was terrible and only one person serving everyone. One of the other officers came out though and showed me how to do what I needed at the ATM. Was really appreciated
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January 2024 by Margaret Wilson
Very friendly and helpful staff ?
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October 2023 by Jennifer Ellis
Nice and friendly. Not sure why all the bad reviews.
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July 2023 by lomelid familial
Good service
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July 2023 by Katito
Great attention!! Theresa is a good employee!!! Congratulations
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July 2023 by AR
Nothing but terrible experiences with this branch specifically. Awful customer service, rude staff, slow, and completely inept. The "bankers" act overwhelmed by simple requests. Moving my all my accounts TODAY.
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July 2023 by Wrath SWGOH 421
Thes people here pride them selfs in Horrible service the other wellsfargo they closed on Gordon was 200% better employees and service I will be closing my business and savings and checking and credit cards soon as this been the worst 3 years of service and was ? they'd open one in Santa Fe with different happier people but that ain't happening either ?
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July 2023 by jonathan pitts
The lady who does the drive threw widow is way to slow doing her job and needs to be replaced asap.I’m going to ask my job to bank somewhere else because it should take thirdly mins per person to make deposit and get change
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May 2023 by Jorge Prieto
I was waiting for almost a hour just to be told the banker wouldn’t be able to help me and to come back an other day/set an appointment
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March 2023 by Kyle Urbanec
My meeting with Joshua ran late, but he stayed late and was able to complete it.
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March 2023 by Burns Family fun Farm
Been banking with Wells Fargos around the world 18 yrs and never had such bad service Slow or Rude or Both I wish I could give 0 ⭐ been this way past 3 years.How we all Miss the Little Wells fargo on gordon they were a great team of tellers . Just a few good ones go along way ,they were helpful, polite ,fast and felt welcomed, the opposite of this Wells Fargo .
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January 2023 by Family Wilkinson
No one answers the phone! Some things require a human. Pushing for automated services sometimes won't work. The business account forces us to use you and have had issues getting correct change. We've been shorted 3 times. I catch the mistakes now but only because I recount in front of the tellers
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November 2022 by Courtney
Some employees at this branch along with the branch manager are disrespectful, unprofessional and biased when it comes to services they are suppose to provide.I've gotten information by reporting them to Wells Fargo that them refusing certain services to me and my husband have been against their policies.I suggest people either be inconvienced by having to drive out of town to a different branch to get services Wells Fargo does offer to their customers because these employees refuse to adhere to their job duties or find a local branch whose employees will do their jobs correctly and also treat their customers with basic respect.
