-
October 2024 by Ashlee Rocha
So disappointed ! I took my Wi-Fi box I got from them to the store because it doesn’t wanna stay on( after I called 611 customer care and they told me to bring it in). The employee pressed the button 100xs and then said “ohh it’s the button that’s not working “ like uhhhh duhhh ! He gets it to turn on and the manager walks in and said he couldn’t help me because it’s on! I even told him it stays on for a maybe 5/10 mins and then turns off he again said “It’s on now there’s NOTHING I CAN DO “ SUPER RUDE ! He didn’t even bother to get my number or my name to look into my account nothing just gave me attitude and was DEFINITELY NOT CARING TO HELP! If you don’t care or even bother to care a little bit about your job ESPECIALLY IF YOUR A MANAGER!!!! Get a new career! Seriously!
-
March 2024 by Tina Ceresoli
Great experience. The sales person was knowledgeable and professional. He helped her get service and a brand new phone!! Great customer service.
-
March 2024 by Christian Montes
The staff from this store are really helpful, especially Mr. Rumaldo who has a great and excellent costumer service. I could give 100 stars if i could , i definitely recommend this store for anyone whos looking for good quality phones.
-
November 2023 by darryl moseley
Ernesto has helped me with the technical issues and upgrades on my phones for over 2 years. The service is friendly and his knowledge extensive. I enthusiastically recommend a visit to this location for all your mobile needs!
-
November 2023 by Rumaldo Garcia
Awsome place to go get phones especialy the store manager he helps alot and gives the best service i wish i could give 10 stars for beyond
-
June 2023 by Loth Crater
Wish I could give this place 0 stars, everytime I come here the guy is always trying to rush me, never awnsers my questions, horrible costumer service sold me a phone, screen protector and case did NOT fit the one got a new moto 2023 the case and screen protector was to a 2022. Told him about it and ignored me, highly recommend going to the one on highway 6 they fixed all my issues in a second just a horrible experience.
-
May 2023 by Eliseo De La Cruz Jr
Excellent service ! One of the best metros I’ve ever been too !
-
March 2023 by Kyra g
Great service overall enjoyed their customer experience especially rumaldo and Ernesto are THE BEST!!
-
November 2022 by Jose Salazar
Very good service with very friendly staff
-
October 2022 by Alton G. Rogers, Sr.
Purchased S22 Ultra online. I Activated my new S22 Ultra at Metropcs on West Coombs, Alvin. I Returned twice in a week to get instruction on my phone. All three times were pleasant and informative.i recommend this Metropcs. Thank the two ladies
-
October 2022 by Norrin Radd
They said one thing but delivered another.
-
September 2022 by Kevin Hastings
The lady's working here are very helpful and friendly and make it easy to pay my bill and know what phones they have and can give you good advice on which phone fits your needs
-
November 2020 by Selene Hernandez
Just want to thank the girls at Metro for the great customer service I received, they were very helpful and really know there stuff ? happy customer thank you Vero and Jacky ????
-
October 2020 by Angie Alford
Always very helpful ! And costumer friendly!
-
April 2020 by daniel barrera
Just want to thank the girls at Metro for the great customer service I received, they were very helpful and really know there stuff ? happy customer thank you Vero and Jacky ????
