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January 2024 by Brian Richard
Great service.
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January 2024 by Irene Cantu
Good prices on repairs. Great jewelry selection. Awesome service. Old small town place.
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December 2023 by Lou What
I give them 3 only because of how sweet Mrs. Nesrsta was! Lisa is all over the place, I think that was her name, talked down to Mrs. N when she stepped in making sure I was being helped, after she could go out for a smoke break and didn’t come back in. Very unprofessional! I didn’t like overall how she spoke to her elder! It is a hometown shop and I did not get that hometown feeling!!
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December 2023 by Jayson Mcdonald
Loved it
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November 2023 by Debbie Bradley
The lady at front desk is very very rude.i wont go back.
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November 2023 by Rhonda Coburn
Front desk lady very unhappy person. I enter store to pick up my jewelry she did not even greet me. Mean look on her face won't be back. My necklace was fixed but lord if your unhappy with your job find another one.
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October 2023 by Michael Everett
Excelent Service at reasonable prices.
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September 2023 by Shannon Frame
Knowledgeable and honest! I send all friends and family here for their jewelry/watch repair!
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September 2023 by Doris R Rodriguez
Since I moved here in Alvin, it's the only place where I keep my watches. He is very kind."
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August 2023 by Joe Renfrow
They have taken excellent care of my 51 year old Rolex...!!! Would not go anywhere else.
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August 2023 by Tina Anderson
I broke a prong that holds the main diamond on my wedding ring. Just got it back and it looks amazing. It took a couple of months, but it was well worth it. Thank you!!
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July 2023 by Buffy Downing
I went to see Ed for a second open on loose diamonds. I was bamboozled by the first jeweler in Friendswood and was going to pay over $400 for repairs. Ed fixed the issue for $15. Thank you Ed for your honesty.
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March 2023 by Luciano Tastaldi
After recommendation from a work colleague, I took my grandpa's expensive vintage wristwatch there for service. The watch was running but has not been serviced for the past 40 years and was not keeping time. I initially called in November and they asked me to bring only in January as they were too busy to take the job. I left the watch there on Dec 28th and it took approx 6 weeks to be ready. Job quality is outstanding and the watch is now working like new. Repair was not "cheap" which I expected as this is a complicated automatic watch, but was for sure a small fraction of what I would have payed on an authorized service.In summary, I Couldn't be happier with the outcome. If you have Rolex, Omega or other mechanical watches that need service, this is the place to go as long as you are not in a rush or is expecting great customer service from the front desk as highlighted by other reviews ?.
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February 2023 by Hunter S.
Excellent service, highly recommend for any watch repairs you need. He knows his stuff, so do not hesitate. I went to multiple different shops before I found this one. He took one glance, walked off, then fixed it on the spot. Hospitality was 5 starts on its own.
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January 2023 by Nicole Janak
I’ve gone here twice for jewelry repair and have not been impressed either time. Customer service is not great. I wish there was somewhere else close by to go to instead.
