O'Reilly Auto Parts store #5716 in Alvarado, Texas, is known for its friendly and knowledgeable staff who consistently provide excellent customer service. Customers often highlight the helpfulness of the employees, especially the manager, who goes above and beyond to assist with auto repairs. One customer shared that the manager personally helped fix blinking lights on their vehicle, while another appreciated the manager's kindness during a stressful day, including battery replacement and troubleshooting car issues. The staff is willing to take extra steps, such as going outside to check vehicle codes or helping with difficult repairs, which leaves customers feeling valued and cared for. The store offers a wide range of parts, tools, and accessories, along with services like free battery testing, bulb and wiper blade installation, fluid recycling, and check engine light testing. They also resurface brake rotors and drums and build custom hydraulic hoses. For those needing a tool temporarily, the store participates in a free Loaner Tool program with a refundable deposit. Customers trust this location for its helpful staff and reliable service, making it their go-to auto parts store despite the inconvenience of vehicle problems. With a focus on customer care and quality service, O'Reilly Auto Parts in Alvarado is a dependable choice for auto parts and repairs.
Not much help when I have to show them a part several times
June 2025
Had a Turbo part blow on our diesel pulling a camper. Manager went above and beyond! Couldn't rate them higher! Thank you so much for saving our trip!
June 2025
Dont get me wrong I dont like going to the autopart store because it means something is broke but this is 100% my go to place the staff is always friendly and knowledgeable and always willing to help
