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February 2024 by Rick Morales
Very rude employees and never have anything in stocks, you need to drive to 10th st. Mcallen From Alton
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November 2023 by Martha Olvera
Excelent service!! I 100% recommend this store, very friendly and professional.
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October 2023 by Luz elena Ramos
Terrible service.
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October 2023 by brianna mckinney
Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!
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October 2023 by Kayy Ramss
Terrible service, They hide from you that you have insurance on your cell phone to sell another device when it is damaged... The lady and the young Nikki are rude to attend to and if you have a complaint, never go to their manager because he agrees with them and is aware of the frauds and behavior of the workers, it tells you that the young man from corporate will contact you to help you and you never receive a call! If it is the PCS metro in your area, look for another one nearby. You will save wasted money and bad times….
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October 2023 by Eli A
Came into metro on alton. My family and I were greeted and serviced by nikki . she was knowledgeable, patient, and extremely helpful with our needs. Thank You nikki!
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October 2023 by Kike De Santiago
I was in this company, I lived in McAllen and they treated me well, but I changed my address and this is the closest one, and the lady who is there is rude, someone who has been working there for years because of what she told me and tried to discriminate against me because Not knowing English, what a lack of respect, never come to this Metro, the workers are Rude and discriminate against you.! So I changed companies.
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October 2023 by Aryana F
I don't usually write reviews because most people don't read them, but I genuinely had a decent experience here. The employees seemed to actually enjoy their job and they loved interacting with each other and the customers (like me). I just wanna say thank you for treating me like a real person! I can't wait to upgrade my phone so I get to talk to these people again.
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October 2023 by Lorna Sepulveda
I am so happy I decided to go to metro this past week. I needed a new phone since my toddler had thrown it in some mud on the ranch about 4 days ago, which she didn’t mean to. I am getting sidetracked in this review, anyway I went in expecting it to make a huge dent in my bank account. But! To my surprise it didn’t. They offer a payment plan that allows you to break up payments into multiple months so that you can pay at your own rate. I am forever grateful for the employees at Metro that literally. made my week.?
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October 2023 by brie mckinney
Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!
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October 2023 by Run It up
Came into metro on alton. My family and I were greeted and serviced by nikki . she was knowledgeable, patient, and extremely helpful with our needs. Thank You nikki!
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October 2023 by michyyy m
Love this store!!! Awesome service and amazing girls!!!
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July 2023 by Mariana1995 Pacheco20
Terrible service, the person who was there didn't even bother to check my account on the computer, he just said call 611.
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September 2022 by julio cesar ontiveros sanchez
(Translated by Google) Hello good afternoon ? This business deserves 5 stars and I give it to them because since you enter the business the employees who are present treat you in a very kind way, their treatment is the best, they helped me find the device I was looking for and their behavior and their treatment since I entered the premises and left was the best and that is why I give them 5 stars they deserve them, very nice business person who enters the premises receives one of the best treatment by the and the employees who attend the business greetings ?(Original)Hola buenas tardes ?Este negocio se merece 5 estrellas y yo se las doy por qué desde que entras al negocio los empleados y las empleadas que esten presentes te tratan de una manera muy amable ,su trato es de lo mejor, me ayudaron a encontrar el dispositivo que buscaba y su comportamiento y su trato desde que entré al local y salí fue de lo mejor y por eso les doy estás 5 estrellas se las merecen ,muy bonito negocio persona que entra al local recibe uno de los mejores tratos por parte de los y las emplead@s que atienden al negocio saludos ?
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September 2022 by Maria P Davis
(Translated by Google) I am giving 5 stars to this business when I opened the door I received a smile All the staff welcomed me all the questions I had they were able to answer them and I am very happy with my cell phone purchase my purchase was excellent thank you very much success in your work(Original)Le estoy dando las 5 estrellas a este negocio al momento de abrir la puerta recibí sonrisa Todo el personal me dio la bienvenida todas las preguntas que tenía me las supieron contestar y estoy muy contenta con mi compra de celular s mi compra fue excelente muchas gracias mucho éxito en su trabajo