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February 2024 by Mickey D.
There was a time this was a great pharmacy. Not so much now. Dropped off hard copy prescription yesterday with three meds. Came back to pickup last night and was told they only had two written prescriptions. No prescription for painkillers. Came back today to track this down. Now they magically have the painkiller prescription (on the same document as the other two meds). However, they will not fill it because 'there is no waiver on file for our surgeon'. (Dr assured me there is a waiver on file for all Walgreens.) Walgreens also refuses to return the hard copy script so I can fill it elsewhere. No interest in helping resolve this situation. Day two after surgery without appropriate medication. Find another pharmacy if you want your medication. Looking into filing a complaint with the state. What happens to hard copy prescriptions for controlled Level 3 meds if not given to the patient? And will they be billing my insurance in anticipation of eventually being picked up?
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January 2024 by Bryan Yoz
The store exterior and interior were clean in general. The restroom looked clean but actually there was bad smell.There were some empty shelves. Three staff members got together and kept talking around the store; not sure they were still at work or off.The cashier was ok and just doing his work of the transaction.
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January 2024 by Jo Go
Horrible employees and extremely unprofessional management
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January 2024 by Jenna Williams
Do not ever take your photos here!I dropped two disposible cameras off at this location. I went to pick them up and picked up a stack of printed photos and one CD. I figured the photos from both cameras would be on one CD since they were submitted together. By the time I finally got around to uploading the CD, I realized only one camera's photos were on there. I called the store and they told me the order was canceled because "customer refused"?? I never refused anything, the associates canceled my order for no reason after they failed to hand me the items when I picked them up. I was never called for pick up either, I just happened to stop by. These photos were from my honeymoon in Italy and I really need them. I will certainly never entrust Walgreens with anything of significance again. Im absolutely contacting corporate to try and salvage the situation. Peoples incompetence is astounding.
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January 2024 by Ms. NOLA
People like to leave garbage reviews. Customers are going through the drive through and don't have drive thru service; 1. Change insurance but they have issues 2. No prescriptions 3. Pick up for more than one person. 4. Insurance Not in network 5. My favorite I received a text my prescription was ready, may I see sure. I read it and ask the customer to ready it. It says it time to refill a medication. 6. Why does the price not match the Good Rx, because it's an estimate, qty is different, tablets not capsules, he'll a # of reasons. Glad I changed careers. Good job
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January 2024 by Josue Diaz
Rude teller in Pharmacy named Adrianna. The moment I pulled up she acted like she didn't want to be there. Did not help me with my backorder Oziempic problem. In the past Ive had good workers locate other stores for me that had my medication and transferred my prescription. Adrianna tells me it's my problem to find which store has some in stock.
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December 2023 by ShowYour C.
This is a great Store/Pharmacy to be. Looking forward to more experiences with this amazing Store/Pharmacy.
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December 2023 by Josh Troiani
The pharmacy department is excellent, no complaints about them. My complaint is that when you walk into the store, the hand sanitizer and sanitizer wipes are completely out. Its been that way for at least a week, and ive asked two different sales associates about it they said they would take care of it. It's peak flu/covid season, it should be available in a store where sick people come to get medicine.
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December 2023 by Joyce Thunder
Had an issue with cashier. Decided to call to tell the manager. Female who answered the phone sounded a lot like the person claiming to be a manager. I decided to take my purchase back and speak with the manager in person within 10 minutes. Lead person said manager had just left. I think it was the missing cashier who faked being a manager. The lead person wasn't any better. The bad cashier tried to justify his actions, but the lead hollered at him and told him to drop it. Lead never apologized. I miss CVS. Walgeeen won't be my go to store. I'll drive to the CVS on Stacy.
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November 2023 by Jessica D.
My whole family is sick, we were in and out of the doctors office all day with our 2 kids (one of whom has a 104 degree fever) and I got to this location at 4:17pm looking to get our prescriptions as I just came straight from the doctors office. Well the unsympathetic lady behind the pharmacy counter told me that she couldn't give me my prescription for my super sick daughter because I was too late. I've lost my voice due to being sick, you can clearly hear my desperation in what's left of my voice. But the pharmacists still wouldn't give me the prescriptions. I thought they were open until 6pm but this location is only open from 11am-4pm on Sundays which is ridiculous! What made it worse was that the woman pharmacist just stood there with a smile on her face while basically telling me to f*** off because they were closed. I get that once a place is closed they don't have access to the system or whatever, but this lady wouldn't even sympathize with me enough to help me find a solution! THIS LOCATION MEEDS BETTER CUSTOMER SERVICE.
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November 2023 by anonymous nairaland
Great Pharmacy, great Store. They are doing great despite the huge work load and short staff. CVS next door shut down and also the Pharmacy Hours is reduced yet this Pharmacy is till standing despite the huge prescriptions it gets everyday. Imagine what they could do if they had more staff members, more staff hours and more pharmacy/store hours?
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November 2023 by ShowYour Certificate
Everyone at this Pharmacy is exceptional. Despite how overwhelmingly busy they are, they still make sure we get attended to. Thumbs up to Jerry, Obi, Sharell, Dani, and the rest of the crew
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October 2023 by Anonymous N.
Great Pharmacy, great Store. They are doing great despite the huge work load and short staff. CVS next door shut down and also the Pharmacy Hours is reduced yet this Pharmacy is till standing despite the huge prescriptions it gets everyday. Imagine what they could do if they had more staff members, more staff hours and more pharmacy/store hours?
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October 2023 by Chris Roberts
I’d like to give 5 stars for the store lead and for the regular Walgreens employees. The lead is amazing, and he actually cares about the customer experience.Around 4:00 today, I requested a refill for my elderly, Spanish speaking mother. She’s traveling out of the country for thirty days, and the pharmacy manager mentioned that insurance stated it was too soon to refill. This is understandable, and she said she would start the process of a vacation override, and to come back, to this specific location, prior to 7:00 when they close.At 6:45 I approached the drive up window and spoke with Danielle. Danielle was quick to alert me of the same, that the insurance wouldn’t allow a refill without a vacation override.I explained that I understand, and attempted to explain my previous interaction with the pharmacy manager. Danielle was dismissive and argumentative, and without actually listening to what I had to say, kept stating that there was nothing she could do. She stated we had to start over again with the insurance company.Understandably we were frustrated. She said I needed to get out of the drive through line and come inside. She said she had other customers to help. What am I? I asked if she could give me the phone number for the insurance company. She said no, and stated that it’s on the insurance card. I stated I did not have the card with me, and again asked for the number. She said she couldn’t give it to me because she was “busy” and again told me to come inside if I wanted to be helped.Begrudgingly, and even more frustrated, I parked, went in, and attempted to address the situation. She handed me a paper with the insurance company’s phone number, and was beyond rude about it. Before I had the opportunity to even explain the situation, her manager, the pharmacist proceeds to intervene, and was yelling and condescending. His name was Jerry, and he would not allow me to speak. He kept talking over me, yelling, to the point where, I admit I lost my patience and I told him to “shut up”. I apologize for my reaction, but I was beyond frustrated.He kept saying that this is his store, and that I can’t speak to him that way. Well, I wouldn’t have spoken to him that way had his team been helpful, or if he had actually approached the situation in a manner that was helpful. He started out argumentative, and only continued to escalate the situation. Ultimately he called for the store manager/lead. Thank God he did, because he was the only one who took the time to listen, and address the actual concerns.As the lead attempted to work toward a resolution, the pharmacist, Jerry, continue to spew unhelpful, unfriendly comments. In fact he went as far as saying that even if we for the “vacation override” that he determines whether or not he will dispense the medicine.It made me feel like no matter what attempts I make with the insurance company, or with his colleagues, that is intentions were to cause problems and be anything but helpful.In fact, while talking with the store lead, another customer made a comment to him that she witnessed the tech (Danielle) having an argument with someone in the drive through (which was me), and felt that she should have been kinder and more understanding and professional.Needless to say, we are back at square one. Typically Walgreens has served as the liaison between myself and the insurance company, helping to navigate the red tape, and ultimately assist in getting my mother’s medication filled. This didn’t happen. In fact, it couldn’t have been handled in a worse way.We understand the delays insurance can cause, but what we don’t understand is the unnecessary aggression, nor the demeaning way in which any of the pharmacy staff handled the situation.Danielle and Jerry needed to be reminded of who they are there to serve… their customers.I am going to spread my experience far and wide so that other customers don’t have to deal with the same nonsense.
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October 2023 by Raza Shah
Stay away from this pharmacy after 5pm. I waited 30 minutes in the drivethru and when it was my turn, the lady (after 20 mins of talking on the phone) finally got the medicine didn't even bother asking me about other payment options, refused to honor my goodrx, and ended up asking me to come inside for service. I tried reading her the goodrx codes for the medicines (which she didnt know the names of even after retrieving them) but she still wouldnt honor my goodrx coupons. The line inside was longer than it was outside, so I left and transferred my prescriptions to another pharmacy.