Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive collections. Conscious Beauty at Ulta Beauty provides choices in vegan, clean, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers a range of services, including haircuts, color, brow treatments, lash extensions, and makeup application. Customers enjoy the clean and bright store environment, as well as the professionalism and helpfulness of the associates. Many highlight the exceptional service provided by Miss Jordan, who is known for her knowledge and patience in helping customers find the right cosmetic products, making their visits enjoyable. Additionally, Fatima is praised for her expertise during salon services, particularly with keratin treatments. She reassures clients about the process and offers valuable post-treatment care advice. However, some customers mention that the employee-to-customer ratio can be inadequate, leading to limited availability of certain products. Overall, Ulta Beauty is recognized as a favorite place for many, where the friendly staff is always ready to assist.
Malika was super sweet at checkout and made my day. She helped apply a 20% coupon to my purchase, which I really appreciated. The checkout was quick and easy, and her friendly attitude made the experience even better. Definitely great customer service!
November 2025
They were out of the product I wanted. They showed me something comparable, but the price was a little steep!
October 2025
Great service! I had not less than 5 people try to help me while I was there!
