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“The facilities are clean! I do not see trash spewed around. The ladies in the front are amazing. They are always friendly and helpful. I've had to change my lock a few times and they helped me to choose a right lock. Overall, I'm happy with my decision.”
“Great location and fantastic people. Had an easy time moving in, moving to a bigger unit, and moving out when it was time to move on. One of the best experiences I have had when it’s usually so stress full. Thank you for the peace of mind”
“Usually a good experience. New manager seems nice. Was very busy.. last manager was great.. new older office girl was ok.. kept mispronounced my name then told me wrong price when I went to pay bill but I corrected her and she said yeah I was right but no apology or anything for her mistake. I think their signs are funny n usually take pics of them for a giggle later. On a few occasions Other customers tend to block gate n key pad with moving trucks or work trucks or haul butt in gate almost running me over. One time a person had 2 hallways blocked with his stuff all over in the building my unit was in and I had a hard time getting to and from my unit to move heavy things.”
“I would like to acknowledge the service I received at the Allen West location. Brandon was absolutely amazing. He was courteous, helpful, and patient. He listened to my needs and provided the best solutions in terms of storage space and the moving-in process. He is an asset.”
“Dylan is proficient , honest and transparent. He patiently answers any and all questions and listens to your needs before offering the most accuaratelty fitted solution.
Though quiet, he's also personable and cares about his customer's needs. He's warm and humble and good at his job. Would highly recommend this location.”
“Jennifer is amazing to work with. She is friendly and efficient. I truly appreciate her customer service and continued kindness! 5 stars for her and for Cube Smart!!”
“I love extra space storage here at 908 Allen Central dr. Jamie helped me figure out the best option to transfer units and they keep it clean and pest free. Love it!!”
“Nicklolas was extremely helpful! Great attitude and very knowledgeable about the units and property in general! Definitely recommend you come here for a unit. Thanks Nick!”
“I just spoke to Jaimie and she was able to help me quickly in the midst of my personal emergency. Thank you so much Jaimie for all of your help and professionalism. I truly appreciate you!'”
“Amazing people run this. They have been so helpful to all our needs. We used 3 spaces and also rented a parking space for our trailer. Love them. Highly recommend. Great prices, great service, clean property, and nice people.”
“Me and my family have been using this storage facility for over a decade now and have nothing to say but good things always take care of us, never had any security issues or the facility being dirty. The management does outstanding making sure every client is taken care of would recommend to anyone looking for a storage 10/10.”
“I have been renting two units at Public Storage in Allen on Andrews Pkwy for the past year. It's a very clean and well kept facility. Everyone that I have interacted with there has been courteous, polite and helpful. I would especially like to compliment the manager, Chris Bowen for his huge help with assisting me with my two units so I could move my belongings all the way to Indiana. He went above and beyond to make this feat possible without me being able to be there in person. I was amazed at how he responded in an extremely timely manner every time I had a question or request. I wouldn't hesitate using this storage facility in Allen in the future.”
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“Just want to drop by and give a special shout out to Tanner who helped me yesterday over the phone with a few things. He was very helpful, kind and was able to solve my issues in a timely manner. Just want to give him credit where credit is due!”