-
June 2024 by Dilip T
We recently visited this store for the first time. While the collection was limited, we discovered unique pieces. Surprisingly, there were two fitting rooms available, but the staff only allowed us to use one. Their reason was that they were the sole staff member on duty that evening and couldn’t monitor both fitting rooms. It struck us as rather unusual. We found other customers as well waiting for the fitting rooms.
-
May 2024 by Sathvika Challa
My recent experience at this store was nothing short of a nightmare. Not only I was the customer service abysmal, but I was also subjected to unwarranted yelling. Despite have few customers in the store, they shouted at me for trying on three suits. The lack of professionalism and courtesy was appalling. Adding insult to injury, when it came time to bag my purchase, the lady Devika didn't provide a suit bag, instead handing me a regular one, while the person beside me received proper packaging. It's evident that this establishment has no regard for customer satisfaction or basic decency. When we went back and asked lady Devika for suite bag they mentioned to get hangers so that we can pack it or else we don’t do it. I strongly advise against patronizing such a disrespectful business. Never going back to that a
-
February 2024 by Adrian M.
Walked in, two employees in the store. I was the only customer. No greeting, no help. I turned and walked out. I actually like Perry Ellis clothing, but I guess there's a reason brick and mortars are disappearing. If I want no service, I can just go online.
-
January 2024 by r rmann20g
Very crowded, go mid week during off hours
-
October 2023 by DrLegitness
Was in a rush to get a white shirt, Angel provided excellent service and went above and beyond to meet my needs. He also shared his extensive knowledge regarding certain fabrics, and provided feedback on textures. He is truly a one man show and a amazing individual.
-
June 2023 by ASHOK C MURARI
Worst customer service at this location, Especially a lady named RAYVEEN. She’s yelled on me because didn’t not bring back the unfit tees with hangers.?
-
June 2023 by John Rojas
very poor quality and lousy customer service, I wore the suit for an hour and the button fell off
-
March 2023 by Alyssa G.
Not sure if she was the manager or not but there was an African American lady working and she would help someone and walk away and loudly say "Man i hate this job" multiple times while we were shopping. Maybe find a new job if you hate it so much. very unprofessional.
-
February 2023 by Jayathi Puvvada
The worst store I have visited. We do have the helper in store but they won’t help us with anything. We only have to go and grab what ever we would like to try on and we only need to neatly pack them back and hang them on. Then why is he getting paid and getting paid for what? I suggest to take out the mannequins and put them as mannequins.
-
January 2023 by Angela Kaseopaya
NEVER mess with them online, it has been the worst experience ever online shopping! They don't have a customer service, the best they offer is chat and the chat people can't access anything nor can they "guarantee" anything. when my item will ship, where it's coming from, if it will cancel in time, literally NOTHING! It was a complete waste of time. They didn't warn me it was going to be late, I just simply placed an order and a week later went to try and check on it because I hadn't heard anything and it hadn't shown yet and all I could do was talk to VERY unhelpful chat agent. I don't see how they've kept their reputation. They charge too much to provide this type of service.
-
December 2022 by Daniel Messina
I bought some shoes online for one of the holiday sales twice and it was twice refunded because of low stock. Why was the item posted on their website in the first (and second) place! Went through the trouble of purchasing the item but got nothing!I also bought another pair similar to the one I wanted, but shipping is taking forever! Not happy with the services provided by Perry Ellis even though I like their products.How about a special credit or something to make up for my inconvenience? Nothing.Disappointing.
-
November 2022 by Tyler Bjornson
Was there super early on Black Friday and Jay was very helpful. Got a great suit at a solid deal and he held it for me at the store so I didn’t have to carry it around the whole time. Great spot and great service.
-
July 2022 by Melody Martinez (misipotilla)
Excellent
-
July 2022 by J Vallejo
The staff was very friendly and they attended to me quickly and gave me options for what I wanted to buy.???
-
June 2022 by SakuraWulf
I'm a very small fit and Chris had excellent attentiveness, insight, and customer care.
