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January 2024 by jaime Pineda
Good offers and variety of products
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January 2024 by isa l
amazing customer service, store was organized, but the music is really bad.
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December 2023 by zuleima del valle Gonzalez
Excellent quality products however and even though it was Black Friday the prices were high. There were better options.
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August 2023 by Larry Fisher
Nice store. Well stocked. Plenty of bargains. Very busy due to tax free weekend.
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August 2023 by Peter Nguyen
Good store for the brand outlet. Clean and organized.
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May 2023 by Den F. J
the dressing rooms were disgusting, there was dirty wet on the floor, the dirty carpet and leftover food.
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February 2023 by Sukesh R
Took couple of tees from this store, collection was good during November or December. This is a outlet mall and my expectations is that I get deep discounts.
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February 2023 by Diego Martinez
Super organized and wonderful helpful staff! Love it here!
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December 2022 by Songporn Ketthong
Incredibly rude and bad service. Should Nautica customers get treated like this? I went to the shop on 27 Dec approx. 3-4 pm with my family. We saw one man sat on what we thought was a bench behind the product display. It was empty, and no notes or products were on it to make someone realize it'snot a bench. After he left, I let my grandmother sit there, as she is over 90, to wait for other family members to shop. It was too cold for her to wait outside.There was one female staff who was folding the clothing next to us. She saw us. She didn't say anything the whole time so we thought it was ok for my grandma to sit for a while. After shopping for a while, I went to sit with my grandma to ask her idea to get an extra jacket. Other family were also choosing some shirts behind that bench, too. While we were talking and waiting for others to shop, another staff (a tall woman who was working at the cashier) walked up to us and said "YOU GUYS STAND UP" with this extremely cold and rude voice. NO "PLEASE" or any polite words to ask for cooperation. She said it like she was a military instructor in a boot camp, like a command. Yes, we left that bench. We also bought your product.However, I felt so shocked about her wretched behavior. This is totally inappropriate and shows serious lack of manners towards customers. I would understand if she asked us politely to leave the bench. Is this really the way Nautica treats their customers?
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October 2022 by jpr sat
Nautica has been my favorite place for shirts, windbreakers and jackets and lots more, ever since I can remember. Good quality, perfect cut, variety of colors, dress and casual.Wish they were everywhere, I have to visit larger cities with outlet malls to find them. Or online, but I haven't had good outcome with this service, so I shop in store.
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May 2022 by Meraj Khan
Very bad customer service, they ask for the tags for return and when you get the tag , they ask for the receipt , this is very difficult shopping experience . Diego needs training as the manager, poor customer service!
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January 2022 by Rebecca Davis
My son found was slim fit polos he liked and got 3, just need more size selection bc most of the colors he wanted they were out of but other than that it was good.
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November 2021 by Guadalupe Carlin
This year I decided to buy my family jackets for Christmas, something useful of course. I went to the outlets in Allen (WORST MISTAKE). My go-to was Nautica, Worst mistake ever. Everything was fine until after I paid. I spent almost $2,300. And they would NOT give me Nautica bags; instead they put them in TRASH BAGS. Unfortunately that is not the worst part. I asked to talk to the manager, i believe her name is Leigh and she said “well, we can’t give you bags for free” as if I was asking for something free. Then she “solved the problem” by THROWING 3 little bags at me. THROWING”. After spending all that money??? I was just so upset, i didn’t want to make this a bigger issue. Not sure if she wasn’t having a good day, but that didn’t have to reflect on customers.I uploaded PART of my receipt and the trash bags she gave me.And my visit was on 10/23/21 @ 1:19 pm…
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October 2021 by Wanda “Ladybug” William
They had a lot of sales.
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July 2021 by Qwn ee
Great deals.
