KAY Jewelers Outlet is part of the KAY Jewelers family, known as the #1 specialty jewelry brand in the United States. The outlet focuses on providing fine jewelry at great prices while ensuring a superior shopping experience both in-store and online. The sales staff is knowledgeable and ready to assist customers. Diamond engagement rings are a specialty, featuring exclusive designers like The Leo Diamond, Neil Lane Bridal, and Tolkowsky. Customers have praised the staff for their exceptional service. Claudia, for example, is noted as being thorough, attentive, and friendly. Stephanie Yianitsas also received high marks for her assistance in finding an engagement ring and wedding band, helping a couple secure an amazing deal. Jenny, the manager, went above and beyond to help customers navigate the website when they couldn't find what they wanted in-store. Christine was recognized for her helpfulness in cleaning engagement rings and ensuring customers find the perfect pieces. Despite the positive experiences, there was a report of an unprofessional interaction with another staff member, highlighting the inconsistency in customer service. Overall, KAY Jewelers Outlet is dedicated to making every customer's experience memorable, with a strong emphasis on quality and care.
Sarah was AMAZING!! My boyfriend and I felt so welcomed and not pressured at all to buy a ring but we did because they have beautiful rings! They all were so informative!! I highly recommend them!! Anyone is great but thank you Sarah!!
July 2025
Claudia was amazing! She was thorough, a great listener, great customer service, and she was just an amazing example of how to treat people regardless of how they look, because I definitely dressed down! Great Job!! 10/10 for sure
July 2025
Amazing engagement-ring-buying experience with Stephanie Yianitsas. She kindly helped me and my fiancé find my engagement ring and his wedding band. We got an amazing price and amazing experience.
