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February 2024 by Tom M.
Very poor customer service. I was on hold for nearly an hour (it was the principle). I had just been in the store and it was nearly empty of customers. No reason for this kind of delay. I was looking to buying a major appliance. I will go elsewhere now.
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February 2024 by Robert Smith
I had to buy plywood and have it rough-cut to fit in my SUV. Brandon helped me and did a fantastic job. He was very thorough. I know it's only a rough cut with any box store, and I had no other expectations. Still, Brandon was extremely helpful and did a fantastic job.
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February 2024 by Wallace Lee (wallee)
0 star, I was at a Richardson Home Depot getting edging for a job but ran out so I came to their Allen location to get some more, but quickly found out everything is marked up $3-5 a piece. I asked the cashier if they would do price match but she said "no, it another store, not sure what they are doing but they won't match it.". I even show them the receipts. Stay away from this location.
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February 2024 by David Brito
Excellent
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January 2024 by chukwuemeka ifemesia
Staff here are ever so helpful and patient
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January 2024 by daf 201
Tools and components near home but service is poor, you'd better know how and what yourself
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January 2024 by arthur jordan
When I don't get what I need in other places in terms of tools. There is always everything here, mainly accessories and consumables.
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January 2024 by Phillip Morris
Excellent
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January 2024 by Suzy Behling
This place literally treats you like family!
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January 2024 by Chuck Lowe
Only place where I could find Finish dish washing soap in brick form.
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January 2024 by Mark Moroney
Nice store good service
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January 2024 by You Jin Cho
Even though I made a reservation to pick up the workshop kit for kids and stopped by the store within the scheduled pickup time, they already ran out of the kits explaining they did not get enough kits for the event. They should be doing better with managing the event when they take reservations from the parents.
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January 2024 by Hussain Noordin
Ever since they implemented self checkout machines all the way through, it is brutal going in person to check out something. They could’ve taken half a minute to see if this was even a good idea. Good thing there’s a Lowe’s across the street if you don’t want to wait 15 mins in a self checkout line.
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January 2024 by John
If you actually get an associate who is willing to help you, they usually don't know how.If you go here, it's best to search for the item you want on the Home Depot website. It will tell you the aisle and subsection of what you're looking for.
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January 2024 by Jayni Adams
Poor services.