Health Markets in Allen, TX

“Great Water Quality, Friendly Staff, but Reward System Needs Improvement

I started picking up water at Blue Jug during their grand opening after moving to Texas. Jerome and Marianne s friendliness and the high quality of water made me a loyal customer. I especially love their digital reward system that lets you earn free jugs of water after a certain number of purchases.

However, the redemption process for the rewards has been a bit of a hassle. Initially, we could see our points by logging in before making a purchase, but this feature was removed. Now, the points are tracked via Cash App, and you receive a text message after each purchase, but there’s no way to check your points balance before making a purchase to redeem them. Additionally, the staff doesn’t remind you to use your points.

After casually inquiring about the process over the past few months, Jerome was able to pull up my account and show that I had $10 worth of points that I could have been using. It’s frustrating to leave money on the table, especially when there’s a reward program in place.

Overall, while the water quality and customer service are excellent, the rewards system could use some improvement to make it more user-friendly and transparent.”

“The whopping area (for a Sprouts) means that there is more inventory here than other locations. Also, it is easier to move around without having to worry about bumping or blocking others. Hope that the revenue per square feet is commensurate.

Found the layout a bit like a mirror image of other stores in the metro area. Not an issue with regulars but casual customers may have to constantly look for aisle markers.

Store branded items are abundant but the dairy section has the supply chain challenges that are common everywhere.”

“I recently went to this location and i have never been treated better in a supplement store. Shaq (the employee who attended me) was very informative and kind. Amazing customer service. Definitely i would recommend for other people to come and visit this location”