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March 2024 by Viktor Lara
Amazing customer service experience, great location in Allen, fast and easy FedEx service!
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March 2024 by Pen
The employee manning the desk could not be bothered with customers. My first time shipping something from FedEx and every question was met with exasperation and condescending replies. Don't know what he had going on. Just be prepared and take a deep breath before entering.
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January 2024 by sravya varma
I get very bad customer service everytime. Very rude
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December 2023 by F A
Went in to return a package I literally just got for Walmart 1 hour before. I put it in the box the exact way it came with no filling in it. It wasn’t breakable either. The store manager asked me if this is how it came I said yes. He told me I need to buy filler for $4. I have never heard of this before. Just trying to rip customers off. Will never got back there again. No wonder there ratings are so low.
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December 2023 by Liju B
Too long of a waiting with hardly anyone. There was a single employee who was very slow
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October 2023 by Caleb Darnell
I have come here a handful of times to print and return things.Rick, Oscar and Arthur are the best of the best. They’re so sweet and helpful.Specifically Oscar was just so helpful and kind to me and got the job done well.The things I printed for my wedding look beautiful and they did a great job helping me!
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October 2023 by Joby Jacob
They don’t open on time. Am here T 9:43 am on Thursday and the door timing says they are open at 9:00 am. And still the store is not open
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October 2023 by Braxton Sherrill
Not open when they are supposed to be open. Called in to corporate and they had no idea why no one was in the store.
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September 2023 by Samantha Smith
Bald caucasian man with mask was at the front desk. Super rude. We asked for our envelope to be sealed, a basic safety request and he refused to do it because one person had just arrived. When I asked for it nicely to do it myself, he literally rolled his eyes at me and chucked it.
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August 2023 by Meghan Gallagher
They make it so difficult to print here, especially wasting your time trying. Don’t waste your time at this location, go elsewhere!
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July 2023 by Mohamed Ahmed
We went to the store three times and each time the employees were very rude. We say hi, and they don’t even look up or respond. They seemed bothered or just hated their job. I got the sense that there was some discrimination because the treatment to other customers that did not look like minorities were treated much better than myself and my wife I will never go back to the store again do not recommend.
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July 2023 by Murali Chiluveru
The guy at the front desk is extremely rude and has a bad attitude.
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June 2023 by Richard Paterson
I avoid this store. Third visit where lone staff man was exceedingly rude to me and other customers. Rivaling USPS in poor customer service.
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June 2023 by Chris Pate
I don't know who runs this store, but whoever thought it was a great idea to lock the door during business hours and completely abandon your business needs a new job. I'll be driving out of my way to go somewhere else from now on and I hope the other people I saw standing around will do the same thing.
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May 2023 by Katie Looby
David is extremely rude every time I visit this location. I routinely overnight dozens of packages weekly but will not be returning again.
