Waited in line at the Customer Service area for awhile before an employee came to the service desk. It was three of us in line waiting for help. When an associate arrived to our area, had my husband not spoke up and said hello, I'm not sure if she would've spoke at all.
August 2022
This krogers customer service is trash, the employees are more busy flirting with each other and act rude when you ask for help. My advice if you are looking for something use the app.
January 2021
Counted 8 customers without mask shopping and not one was asked to put on a mask. I asked the clerk if they enforce people wearing masked and they said they couldn't because they will throw a fit. She did mention the manager could offer them a mask but the manager never came out. Not going back!
