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July 2024 by Jeff Plymale
Ty in TV section was fantastic! Knowledgeable, patient and thorough! Top notch!! You can spot him easily, the young good looking guy!!
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June 2024 by Nathan Castile
I don't know how the TECHNOLOGY place doesn't have more than 1 hdmi channel switch. At least it was a decent one ?. Don't get me wrong, This place has everything you'd need where devices and appliances are concerned. However, the selection of hdmi related equipment was SO BAD. I'd have a better selection stealing from the underside of arcade machines at Dave 'n Busters. The only one they had that met my requirements was overpriced (despite being a quality product) that had been marked down since it had been opened prior. When I say "marked down," I'm not sure what that means either because neither the original price nor the discounted price was listed anywhere... Go here if you need random miscellaneous bluetooth speakers but Heaven forbid you come in search of any piece of technology that isn't a smartphone, tablet, TV, or speaker.
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June 2024 by Jon Forshee
Best buy is always great! Ordered online and was ready in less than 30 minutes.
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June 2024 by Analyze (Me)
Service was lacking initially but one young man came in to save the day. He was very knowledgeable about all products what was the best bang for my buck and what was needed. He did it with a smile and grace. I told him as much and I wish I got his name. He is the epitome of what's missing in service today.
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June 2024 by Ahmed Ahmed
Very bad I give them my iPhone 12 Pro Max to replace the battery after 3 hours the call me say your your after we change the battery didn’t turn on and we can do nothing so I lost the phone and most importantly all data stored in it and all pictures for more than 8 years. Please do not go for repairs in Best Buy
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June 2024 by Erik Sullivan
Excellent service! Brought in a Wolfbox dash cam set for install on my Renegade and couldn’t be happier. Will be back for future installs and I highly recommend their mobile install team. Thanks guys!
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June 2024 by Caitlyn Bollinger
Went in for an iPad case, but they didn’t have any in the size that I needed and the only three I saw were the Apple Branded ones that are like $80. Really a shame. They did have a surprisingly good stock of Magic, The Gathering cards, though.
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June 2024 by Patriot Bruh
We brought a laptop here for repair THREE different times and they NEVER fixed it while still charging us. The workers seem lazy and don't want to help guests. I will just have to drive to other locations. This one needs serious work.
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June 2024 by Shawn Pan
DO NOT ORDER STUFFS HERE. If I can rate it 0 star there'll be no single star.
I'm in need of a new laptop. On Wednesday evening (6/5/2024) I saw they have this laptop in stock, ready to be picked up the next day (6/6/2024). So Thursday morning (6/6/2024) I placed the order. This store is 40 min away from where I live, but it is the closest store that "said to" have the item in stock.
I did not expect to have it on the same day. At the time I placed my order (Thursday 6/6/2024), I was planning to pick it up on Friday (6/7/2024). But until Friday (6/7/2024) afternoon I still did not receive anything (expect ads) from them. I called this store once Friday(6/7/2024) morning, they said there's a hold in the account for payment, so I contacted my credit card company and assured that the transaction was approved, waiting for Best Buy to accept it. Then I called the store the second time, they said that the system needs time to process it.
Well, I waited for another day until Friday (6/7/2024) afternoon after work, still nothing besides their ads coming into my mail. So I decided to drive there and check it out, even though my office is another 20 min from my home, the opposite direction to this store. So it was nearly an hour-long trip.
In store, they went through my order, then checked with people back there, said that my laptop was already there in truck, but waiting to be unloaded and proceeded by the system. At that time it was about 18:30 pm, Friday 6/7/2024. They advised me to check back later, they closed at 21:30.
So I left for about two hours and went back around 20:30 pm, Friday 6/7/2024. They told me the laptops were still being unloaded, this process may continue until 0:30~1:30 am the next day (Saturday 6/8/2024, the same day I finally cancelled the order and write this absolutely negative review).
Well, now is 14:40 pm, Saturday, 6/8/2024. I called the store about 40 minutes ago, and that's the call that made me decide to cancel the order and write the review.
On the phone, the guy told me that the item in store was damaged, and new items will be ready next weekend (6/15/2024). ARE YOU KIDDING ME??? Where are the laptops that should be ready for pickup today?
So here are some points I cannot accept:
1. If no item is available on the day they promised, why they indicated that it is estimated to be picked up on that day?
2. If they cannot guarantee to have the item ready, why they promised me to have it the next day? Remember, they "promised" me about that!
3. If the item is unavailable, why didn't they notify me?
THIS PLACE SHOULD BE CALLED WORST BUY!
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June 2024 by Dre Ill
Very courteous and helpful staff!
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June 2024 by John Bednarczyk III
very helpful staff at this location
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June 2024 by James Wofford
It's Best Buy, so you know what you're getting here. Knowledgeable and friendly staff, competitive prices, and a good variety of products. No complaints!
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June 2024 by J B
Made and appt to have them come out and measure for an appliance. Was scheduled for between 12 and 4. Sat around all afternoon. No show or call. Finally called about 5pm to say they would come out in about 20 minutes. Cancelled the order. Will go to NFM to find what I need.
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June 2024 by Gabriel M
They are efficient and courteous. This is my favorite location because of the staff being friendly and knowledgeable. Knocking 1 star off because not enough employees. They shut down the registers and having everybody checkout at customer service, today. Seriously?
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June 2024 by rasoul bisokhan
I bought Sony tv, and day after I saw line on the screen. The manager was so rude, and he didn’t any help to resolve the problem…
