-
June 2024 by Ace J
Friendly staff and very knowledgeable
-
April 2024 by Dipal
Love this shop and staff!!
-
April 2024 by Lanaé
Excellent Customer Service!!!
-
January 2024 by J R
Friendly staff
-
January 2024 by Pedro Beltrán Saucedo
very good
-
January 2024 by m walker
Same sales and products as every other store! Not really an outlet at All
-
January 2024 by John Dessens
Took wife there for their annual 10 dollar 3wick candles sale
-
December 2023 by Kamar
I went yesterday to pick up my order, it was 12 items and they were gifts. So from the beginning no greeting or acknowledgment at all, the cashier was super rude and short with her answers, I asked her so politely if she can give me three extra bags because these are gifts, she said no we can't and for the clear bag we are out of ribbon. She even gave me my order in a ripped bag and when I asked her to put them in another bag because it's broken, she just brought another bag and tossed it in my old bag. At the end I asked her what is her name, she show me a super mad face and told me that her name is Cindy and said I am the manager though!!! And kept starting at me!! I told her so what if you are the manager? She moved a way without even answering me. I have been a loyal customer for bath and body works for many years and have never experience such a rude and terrible customer service from them like this. It is a shame to hire a manger with such skills. So disappointed and never come back.
-
December 2023 by Vanessa Maturino
Cashier 3819147 such terrible character. First she rang me up for 16 items when I politely let her know “I’m sorry I have 15 items” she immediately said “no it is 16.” She rang everything up again and of course she did NOT apologize after. I asked her for two bags instead of one since the items are a bit heavy to carry around the outlet while shopping and her manager proceeded to saying “no, one bag should handle your 15 items” my suggestion is if u hate your job find another don’t make the experience terrible for customers specially during the Christmas Holiday.
-
December 2023 by Wade Berry
Employees were awesome!!
-
December 2023 by Tony Vitro
Helpful employees during selection.
-
December 2023 by Rebecca B
Love the Allen Outlet Mall!!!
-
December 2023 by Tim and Abi Pascual
Aaliyah or whatever that curly black lady who wears glasses in bath and body was very rude. If you don’t know your job don’t tell the customer to wait before you explain or tell something because you make yourself funny. You make of me when I have a free coupon for “up to 16.95” reward as a member of bath and body and been using it for years and you will tell me I can’t use it because I got an item that’s less amount? I’ve been using rewards and redeeming offers before and it was my first time to encounter like you that will make fun of me thinking that because I’m Asian you’ll make face and fun of me. All of the employees were very nice in different beach I’ve been unlike you. Then you will tell me that I’ve used that coupon even though I wasn’t because I just got it from mail box. When I add item, still you don’t want me to use it and will make fun of me. I tried to give my coupons to other people but when they scanned it, they got it under my name just to prove it is working.Be nice. Don’t be racist ☺️
-
December 2023 by Connie Connie
I arrived to the store and waited inline outside the store which wasn’t crowded. I didn’t find what I was looking for when I asked the sales team they had no idea of either scent I was looking for. I ended up getting three candles that smell great. Parking was a bit hectic.
-
November 2023 by amrutha
I just loved this place with an excitingly huge collection of mists,candles ,Miss Carney was extremely helpful in picking and searching for what I asked.All the staff were very warm and welcoming.