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August 2022 by cricket
Monica is great. She knows what shes doing. She is the reason we keep going back. Excellent service.
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August 2022 by Gonzalo Rodriguez
Monica over at the Verizon store in Alice is very professional. Very helpful and knowledgeable. Made it easy.Great service.
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March 2022 by Matthew Lee
I highly recommend Verizon, we were switching from AT&T. Blake made sure to help us even with multiple account numbers and porting over our numbers he made sure we were comfortable and they even gave our son a snack and put on cartoons while we waited for everything to be set up.
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March 2022 by Tina Flores
The staff in the Alice Texas and San Antonio Texas offices and the support staff over the phone are exceptional. I have dealt with the Alice staff more and they are exceptional going above and beyond and always offering to help any way they can and taking the time to explain things despite how simple something may seem. I have been with Verizon for years and I have been completely satisfied and I just upgraded my family plan as I am THAT happy with the company, the service, and the staff. Keep this level of service up and you have a customer for life!
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March 2022 by Lucia Galindo
It was a great experience. Not often you see a young lady willing to stay late and still be patient and not worry about the time . Monica you are awesome .
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February 2022 by Wayne Beckwith
He was super helpful. I love being able to walk in and talk with a person like that. Very important
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December 2021 by Haleah Ritenour
Alissa was amazing! 10/10 recommend going to Alice Verizon store location just for her. She made us feel comfortable and answered all our questions happily.
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December 2021 by Lisa rodriguez
Service today at Alice Tx Verizon store was Exceptional. The gentleman named Hector was extremely helpful and pleasant and other staff as well. Outstanding customer service all the way around.
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December 2021 by Hector Flores
The store manager and salespeople are pleasant and outstanding with service, recommend to anyone looking to get a new phone or upgrade!
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October 2021 by Google user
Monica was the MOST HELPFUL and kind customer service representative I have had the pleasure of dealing with in a very long time. My issue took a great deal of time but she handled it with grace and effectiveness and because of that I didn’t mind the wait. Not only that, but she was able to multitask and handle several customers simultaneously. Had I been a waiting customer I know I would have been grateful! She deserves a raise and promotion! Exceptional customer service like this is why I switched to Verizon years ago and it’s what keeps me with Verizon even when there are issues!! Way to go Monica!! ?? keep it up!!
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October 2021 by Melissa Rhodes
A little over pricey as far as phone bills go but Monica at the Alice location is great! She explains everything to you and helps you understand it all. She's really good at her pitch too.
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October 2021 by Gina Perez
Excellent costumer service! Monica listened to what we were needing and found solutions that worked perfectly for us. Definitely recommend
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September 2021 by Roy Guerrero
Great customer service! Extremely friendly staff!
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August 2021 by Alyssa Ruffalo
Kolby was super knowledgeable about helping me pick a phone, genuinely some of the best customer service I have ever received. I will definitely be coming back because of his help! We need more customer service reps like him.
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July 2021 by Marc Lopez
He was friendly , curious, chill ,cool, helpfull
