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November 2023 by Marco Lopez
Awesome customer service the will go the extra mile to make sure you get what need
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July 2023 by Danny Delgado
Very slow customer service is not a priority with customer's is of no concern if you want things done do not visit the store in Alice, Texas
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July 2022 by William Gray
Avoid T-Mobile at all costs.Poor coverage and poor service. I should have stayed with AT&T.
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December 2021 by Jose Cortez
Horrible service, every employer always has an attitude yet they expect higher pay lol SMH
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July 2021 by Janie Hawkins (Lady Hawk)
T mobile in ALICE TEX is the best T mobile any where.
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April 2021 by Margaret Harrod Burell
The service it self they say its a 5g but where I live its more like a 3g but I'm happy cause thats better than what I have been getting. Now the people are should I say problem solving team is great
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June 2020 by Raquel Zarate
The service was awesome n Kaitlin n the young gentleman took care of all my needs. I give it 4 stars..
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March 2019 by Adrian Trevino
Great place
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January 2019 by Carlos Salinas jr
Staff was helpful
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October 2018 by Stewart Smalls
I just wanna thank everybody at the store for helping me out. They're always helpful. Everybody greets me as soon as I come in. There was a lady once who kept interrupting I couldn't tell who she was, she did not have uniform. Anyways, I recommend everyone to come to this store you won't be disappointed. The negative reviews are probably from old angry people who expect to get everything their way. Thank you again.
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October 2018 by Bettina Estrada
This Store is Great! The Reps walked me step by step on setting up my phone! The store manager she was kinda pushy, but it didn't ruin my experience overall
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October 2018 by Billy Goat
omg these customers are so rude don't believe what they say! i was just in the store today and this lady was just cursing for not getting her way! i've been coming to this t-mobile for years and these kids treat me like family! Very very helpful. i prefer the store reps than customer care.!
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October 2018 by Zelda Martinez
I can see why this particular store has such a low rating. I brought my elderly parents in for help on a hot spot. Four customer service reps in here, and three of them are on their devices. When I asked the young man that actually helped us a question he completely ignored me. I will now help my parents make a switch to another carrier. Truly a shame that TMobile would hire such rude, and perhaps incompetent people to work for them.
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January 2018 by Kayla Coleman
This is the WORST T-MOBILE EVER! Do not go here. Incompetent idiots
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October 2017 by Juan Ramirez
This store is awesome. I love it