Malfunction Junction Automotive is a full-service auto shop in Alice, TX, employing ASE certified techs for all makes and models, including personal, commercial, and fleet vehicles, with a specialization in diesel and imports. It is described as an honest, trustworthy, and reliable independently owned shop offering solid workmanship at a fair price. Services include long-lasting engine and transmission repair, tire sales and installation, alignments, and belt and hose replacement. Customers report great, very friendly service where they are treated very well, like royalty or family, and not made to feel rushed. The shop is noted for being knowledgeable, attending to customers immediately, and clearly explaining concerns and necessary work. They handle safety issues promptly without requiring appointments. The business utilizes a high-tech system for detailed estimates, invoicing, and online payment authorization. Reviews highlight that they solve problems with vehicles and are a great place for fleet repairs and maintenance, with many loyal customers who highly recommend them.
I just called to ask if they performed a filter change. The guy who answered the phone explained how we could do it ourselves. How awesome is it that a business would empower customers to save money! Let's me know that if I have an issue, this would be an honest business to take my vehicles to.
December 2024
Awesome service, the owner is informative and friendly.
