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February 2024 by Vipul Patel
Thank you for helping me
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December 2023 by Carlos Garza
Went in for an upgrade and John was super cool. Helped me out and offered to sell me weed but unfortunately I don’t do that. Please don’t try to sell me a phone then drugs.
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July 2023 by Duane Salazar
This store used to offer good service, unfortunately they don’t anymore…service is trash now!
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May 2023 by Anthony T.
I went in to ask for a replacement battery for my phone. The short dude with Napoleon's syndrome disrespectfully and condescendingly told me they don't do that and he had been with AT&T for 9 years and never had seen that done. I informed him I have been with AT&T for over 20 years and they used to have technicians that worked on phones, in the store, in the past. He replied in a smug way, "Not at this store!" I read the other reviews and they are spot on. I know in a business, the lower level employees mimic the attitude their management takes of their customers. Sounds like they need to clean house in the Alice, TX store, starting with management and working their way down. If a business has that kind of attitudes when you are buying their product, how do you think you will be treated once you have a problem and come back? Buyer beware...
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April 2023 by Erika Gallegos
Bryan was very helpful to my sister and I with getting a new phone and an IPad! He was nice, very easy to talk to and knowledgeable on everything we asked. Great employee and a great store to buy from.
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February 2023 by l a
Service was great showed up just before closing. Bought two iphone 14’s and Brian stayed till everything was done.
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December 2022 by Yolanda Gallegos
Joe was a great help very nice and kind
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November 2022 by Vernon Kennedy
Samantha was very knowledgeable and customer friendly. She was very genuine and her caring for our service was a top priority!!!!!
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November 2022 by Justin Flores
It was a good experience they are so nice thank you for your service
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October 2022 by Jaime Cantu
The customer service we had was A++, our customer rep Tyler was 100% the best of the best
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September 2022 by 1traumacowboy Vera
Samantha and Amanda were awesome at the Alice Texas store… 200% if it were at all possible to rate!!
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July 2022 by Mary Jochen
I had more problems than a math book with my phone when I went to my AT&T store. Met Joe & he zipped through all of them like a good math teacher. Nice personality. Everything about him was A+ and no I'm not his mother. Needs a raise. Mary
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July 2022 by Leah Tindall
Larry and Christine at the ATT store in Alice Tx are the absolute best that I have ever seen. They went above and beyond to solve my difficult issue!!!! Will get all new phones at this store!!!!!
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June 2022 by Maxine Payne
Employees very attentive and interested in helping customers.
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April 2022 by Lisa Pacheco
Be careful when entering an ATT store with the hopes of upgrading a device. I was told at the very beginning I was eligible to trade in my device and receive $700 credit towards the purchase of a new device. The sale was made for a new iPhone prior to the trade in. Once I paid the taxes for a new iPhone and it was taken out of the box the store clerk then tells me their system was down and I would have to return at a later time to turn in my device. Very misleading!!