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March 2024 by Samantha Acosta
They do an amazing job, but I am only giving them three stars because it is nearly impossible to get them on the phone. They need a receptionist desperately. Sometimes it takes me days to get them on the phone. Aside from that they do great with grooming our dog. It is just so frustrating to actually get her there..
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March 2024 by Marcus Cleveland
Always great job!!
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March 2024 by Eric M.
Always a great experience.
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October 2023 by Cynthia Anguiano
Natalie is simply the best!
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July 2023 by J R West
I’ve been going here for years and they always are excellent. High quality services. My animals all love going to visit them. They are treated with love and kindness
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July 2023 by Tonya Ellis
They always do a quality job and my handsome boy comes home smelling and looking great!
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April 2023 by Dustin DeLany
My wife had an appointment for our two dogs and they told her to come any time between 9 and 11. When she arrived at 10:30, they told her she was supposed to be there before 10 and her groomer was sent home. Will definitely not be using this place again. Good luck in your future endeavors.
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January 2023 by Sue S.
Best grooming experience I've had since moving to TX and there were a lot. So happy with Fido. Close and convenient. Thank you Brenda!
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August 2022 by heidi gamsjager
Excellent customer service. Our dogs look amazing and smell so good too. I don't know what shampoo they use, but their fur feels softer too. I highly recommend Fido and Friends for your fur babies.
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June 2022 by Sandy Branch
We told the groomer to give our border collies a “summer cut”. They were cut/shaved so short that one of my girls ended up having to go to the vet when her hair didn’t grow back in the fall. Vet bill, meds, and supplements. Very disappointed!
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May 2022 by Debbie R.
Had not ever been to her fur baby salon before! Brenda called me this morning and told me she had openings for 2 small dogs. I have 2 small poodles ... one is very very old the other about 7 years old. They both been groomed their entire lives... I took them down to her in Aledo and she told me she'd call me.... when she was finished! in about one hr she called and informed me that my dog Petunia just wasn't in the mood and not having it to be groomed!!! I was in complete shock! She mentioned that Petunia had even tried to bite her! Again! Im like in shock! This little dog does not bite!! Ever! Soooo we agreed I'd pick her up and we try another time .... Brenda then calls me couple hrs later! And tells me that she was on a mission to have Petunia trust her and love her! And that she was done and all was good! What a complete sweetheart this woman is !Not to mention getting bit by some little brat dog!! I was so impressed! Such a nice lady! Sooooo glad I found Brenda for my spoiled rotten 4 legged kids! I will return again!
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April 2022 by m possehl
I would of loved to have tried this dog grooming business but after 3 messages and 3 days of not answering their phone I am moving on to the next groomer.
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February 2022 by heidi gamsjgager
Excellent customer service. Our dogs look amazing and smell so good too. I don't know what shampoo they use, but their fur feels softer too. I highly recommend Fido and Friends for your fur babies.
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February 2022 by Jeff kjoller
Just moved to Aledo and was excited to find a local place for dog grooming. Been there a couple times and was satisfied. My only issue is they never answer their phone. Both times I've made an appointment I had to drive to the location to talk to someone. I guess back to PetSmart in Ft Worth as I don't have time to drive to their location just to get an appointment. FYI, I left voice messages several times and no one called me back.
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February 2022 by Gretchen Barkis
Fidos does a wonderful job! They’re always friendly & so kind to my dogs!
