H-E-B Pharmacy, located at 1211 East Frontage Rd in Alamo, is known for high customer satisfaction, ranking #1 in supermarket pharmacies by J.D. Power for three consecutive years. It is a trusted provider of routine immunizations for children and adults, including COVID-19 vaccines, reflecting its commitment to the health and safety of Texans. The pharmacy offers a face-to-face pickup window, accommodating larger prescriptions, and generally provides quick service despite sometimes long wait times of 40 minutes or more. While customer service is usually good, there have been occasional issues, such as delays with prescriptions due to insurance or instances of rude behavior from staff. Overall, H-E-B Pharmacy continues to be a reliable choice for pharmacy needs, prioritizing long-term care and community health.
This HEB pharmacy has one pick outside pick up line. The wait is 40 minutes or more to pick up the medicines. This is not acceptable. HEB can do better.
March 2025
Always have my meds on time. Thank you! Blessings 🙏🙏🙏
March 2023
They could at least provide better customer service .. if they are not going to have your prescription ready, when they said they were and even though you requested the day before.... not all staff is with their horrible attitude... but most of them are.
