-
March 2024 by Chris O.
Worst contracting experience we have ever had. Very quick to take our money without providing a comprehensive breakdown of spending even though it has been requested several times. Original contract was signed in Sep 2023 - we had to order the building ourselves in Feb 24 due to the fact the owner Ray would not process the order. Concrete was poured in October and the contractors have never returned to correct an error they made in design. Every excuse has been given to excuse the subpar work and experience. Do yourself a favor and order straight threw the manufacture!
-
January 2024 by Laura R.
We went to the office and was happy with the service we received in designing our new garage. The concrete was poured July 21. When we went to look at it the edges looked crumbly and very unfinished. We were informed the concrete guy would be back that weekend to finish the work. The building was put on the slab and the concrete work still wasn't finished. Took about 3 additional weeks before it was completed.
-
June 2023 by Corri
About 1 year after construction & still very pleased with my building!!Ordered a 20’ x 25’ metal building with 4 windows, a walk-in door, a roll-up door, & bubble insulation. Absolutely love it!! Ray provided status information every step of the way… from forming, to pouring a concrete foundation, to construction of the building, to the electrical work. I’d highly recommend Duvall’s Structures for your next project!!
-
April 2023 by g p
Very pleased with Duvall's. I needed a carport built on my existing slab. I considered kits at Home Depot and Lowes for about $1800.00. I stopped at Duvall's just to see if they had kits and found out they don't, but they would furnish and install a carport for less than a hundred dollars more. the guage of the steel was the same, their frame bracing looked stronger and you could choose your colors. It was a no-brainer to let them do it. Their crew came out early and it was a joy to watch them work together. Less than 2 hours later they were running a magnet around to pickup dropped screws, and rolling up their cords. The carport is solidly bolted to the slab and has no movement.
-
February 2023 by Vaness Lo
The building options here were what I was looking for and the quality of the work is lasting. I got the anchors on my structure to ensure it's longevity and endure strong winds, which it has! Ray was easy to work with and I'd definitely recommend this place over others. Thank you Duvall's structures. You get what you pay for and I'm pleased I didn't cut corners on My order.
-
February 2023 by Faith Frohock
It was a wonderful experience dealing with Ray! Our building and concrete work was spot on!! Will definitely return!
-
February 2023 by Jordan Haynes
Loved working with Ray Duvall, by far the best costumer service I will be back here when I am needed another building
-
November 2022 by John Carlisle
Would not recommend using Duvall for your metal building. Not trustworthy, Concrete was poorly done not level and out of square. The owner demanded money and never corrected concrete.
-
August 2022 by Jeannette M.
We love the building and how quickly we got it, however, the roll up doors quit working properly after 6 months and we started calling and sending emails to have someone come out to repair. We were told it would be forwarded to the manufacturer whom never contacted us. So it's getting to the point of one person has to hold the door up to drive the car in. BUT..and we were NOT told this. I looked at the contract. If you have anything done in the building, including putting in electric or plumbing, it voids ALL warranties on the structure. Read your fine print. If you don't want to drive into a dark building so you have electricity run to the building use long extension cords. If you put in electricity in the building itself you will lose your warranty.
-
July 2022 by A Blancas
We contracted with Duvall's Structures to have a large storage built on our property. The concrete slab was poured but when the build team began the install it turned out that the concrete slab was not up to specifications. It was about an inch over and the build team had to chop it off because they did not have the tools to cut it off cleanly. I immediately contacted Mr. Ray Duvall to inform him of the problem. I sent him before and after pictures of the concrete slab. He assured me that he would take care of fixing it but it has been 6 months and it has not been fixed. I have contacted him numerous times and each time he promises to send "Hector" to fix the concrete and it never happens. He always has an excuse as to why his worker did not show up. I have been extremely patient since this occurred in January and I have given him plenty of time to honor his commitment. However at this point, I do not think he will honor his word. He is not a trustworthy person and I do not recommend his company. Mr. Duvall has proven that if there are issues with the build, the customer should not expect a resolution from his company.
-
June 2022 by MuQuiter Burke
Love how they allow you to design your own building and guide you if needed.
-
May 2022 by CHAD VARNELL
This is my second metal building from safeguard in five years. First you work out your plan with your sales guy and get the final quote, the next step is to put the deposit down and wait for the building to get built and then you have to pay the balance which is about 50% if my memory is correct and the remaining is due at the completion of the building, I put my buildings on concrete slabs so that makes things a little easier, the only place that these guys could improve on is the communication from the office staff they tell you three to five weeks from the time that you placed the order to the install and both buildings were not on time, the office staff I believe really does try to give you the correct information but I think the manufacturing facility doesn't talk to the office staff and give them the latest and greatest updates which throws them off on their install dates if they could get that portion worked out it would make this whole process a whole lot more attractive this was my only hold up on ordering the second building however I knew what to expect and they were about three weeks behind schedule however once the installers arrived these three young men were excellent to work with //// Rolando Chavez, Junior Chavez and Gustavo Duran /// they absolutely killed it they showed up at sunrise and work till sunset everyday all day until it was complete the second building was a 40 by 40 14 ft eve height, with a 14 by 14 roll up door and an 8 by 8 roll up door I got the arched trusses which gives me about 3 ft extra ceiling height in the building for a little additional cost money well spent for sure, these men did an excellent job cleaning up the job site everyday and making sure that everyone was safe at all times it was very windy and the temperature was over 90 every day never one complaint from these young men they very much impressed me, it looks like they've improved in the structural framing around the doors from our last building this one seems to be a lot stronger time will tell. I really appreciate everyone in this company and would have no problem ordering my next building which will be in about 2 months we're going to do a 4 car garage!
-
May 2022 by Michael Moeller
Bought an awning last year. It lasted about 2 weeks before it flew away. Ray called me and said he would work with me to get another for half price. Well after many promises and many lies I give up. He sounds like someone you can trust but the facts show his true character. My most disappointing purchase I have ever had. Please buy from anyone but Ray.
-
May 2022 by Patricia Perez
If you need to have a permit to have the building on your property find someone else. They will tell you they will provide this service for you but they won't. I had to go to the city to apply for the permit and when I asked Duvall's to provide me foundation and structure documentation to submit to the city they did not provide me with that information. Almost a year and I still do not have a permit because Duvall's refuses to assist us. If the city makes the decision that we need to remove/tear down the building from our property you can guarantee that I will be suing Duvall's for the 20K that I spent.
-
March 2022 by Robert Cossey
reasonable prices with service , Delivered on time as promised very professional down to the wire.Delivery driver had what it took to move the build down through trees down long driveway and did it with a track robot machine, very serious business to deal with no surprises awesome job guys!
