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November 2024 by JR WaCo (R.J. WaCo)
I've had nothing but positive experiences at this location. The staff are more than helpful and go above and beyond.
The new owner is a nice guy, and it's very obvious he dedicates a lot of his time into his business.
I'm thankful that TylerGraceAuctions recommended this place for shipping for my winning lots in the auction. I've never had any issue whatsoever with their shipping service. Highly trusted company & employees.
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November 2024 by Joseph Wood
They had my card on file. I was charged $41 to ship 3 books that cost me $8. I called to just cancel the order. Unfortunately it was already sent. Then they came back with a story and said there was a computer glitch and I was Overcharged for shipping, we’ll give u $15 credit on ur next order. What would have happened if I didn’t call? How many other people get overcharge computer glitches? I did not feel comfortable with a credit for another order, I said if I got overcharged I would like the be refunded for my over charge. After getting managerial approval I got my $10 back. Shipping nowadays is insane, to pay 5 times the cost to get something shipped is crazy to me. Live and learn and try and avoid having ur card on file for any business, unfortunately I missed the fine print when I filled out the shipping form that said they have a handling fee of $10-$25. Next time I will take the time to read everything
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November 2024 by TheOsbergGroup
Took detailed notes and did as promised. Very satisfied.
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November 2024 by Natasha Dotson
Fantastic service and care, Melvin! What a super convenient spot… You saved me from going all the way to the post office, too! Thanks.
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June 2024 by andi middleton
Everyone is always so friendly and helps me with anything and everything I need!
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April 2024 by Noah Joanes
Although I had some issues with shipping, the owner called me personally and sorted out my issues and inconsistencies with compassion and understanding. Very kind!
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March 2024 by Mitchell Evans
Fantastic place in Addison for anyone that needs help shipping or a mailbox rental. Jason and his team are super helpful and go above and beyond to help out. Super dog friendly and they always have treats out for them.
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January 2024 by Mou Ras
One of the best post service in this location
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November 2023 by Mary Jane Larson
They ship for an auction site. $40 to ship a small item. Had to reach out for a tracking info. No receipt. I've shipped 20 pounds for $32. I get there's handling fee but seriously $40 to ship a small package. Sad I won't be buying from the auction now. Use pirate ship people don't rob people.
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November 2023 by The_ Mandrewz
Jason was friendly and very accommodating, definitely glad I went here instead of the regular post office!
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November 2023 by Warstarninja
Britney goes above and beyond very much recommend Addison Circle Post to others extremely professional knowledgeable and helpful
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October 2023 by Holly Lackey
I saw them being unkind to the dogs so I won’t be back. Who shoots a dog with a nerf gun? The dog looked frightened in the corner. Also, if you don’t want a dog jumping on the counter, then train it to stay down. Don’t allow it on the counter but then call it a bad dog and give your other dog a treat and make that one feel bad and not know why. All around bad vibes.
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September 2023 by Elder H.
This use to be Tim's Mail Service. It was ran by a wonderful man. Since it has been taken over, downhill is the best description. For over 5 years I've had my mail delivered here. Whether I lived down the street or across town, this was the one constant in my life. Until now. Earlier this month, I missed a payment. I attempted to quickly attempted to resolve the matter. The next day, I drove from Denton to Addison to make a payment. They open at 11am. I was there. They were not. Waited ten minutes for someone to arrive, but no one did. I left and sent an email. When I arrived home, I sent them an email stating what took place and my desire to pay my balance. The next business day, I called and made the payment. Due to my busy schedule, I travel to Addison once a month. Last night was that day. It was after closing and when I checked my mail, it said my mail was on HOLD. But I am paid up for the month. When I called today, it was confirmed my account was paid up until December. Then why the HOLD? There was an error. A payment was made on the 5th and no one went back and removed the hold? I drove over 20 miles and now have to find time I don't have to go over again. This is not acceptable. There are more examples I could share, but this one took the cake.
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September 2023 by Dallas T
I got a postal box here (Tim’s Mail Place) around 2016. Just getting out of a dark time and “starting over”, I didn’t want my home address public. Tim could not have been nicer- He shared some background regarding his family that really made me feel better.When I first adopted my dog, he was so afraid of men. Tim would try to give him a treat (he always kept them for his furry customers) and he would cower and not go near him. Tim never gave up, each time he would sit on the floor and talk so sweetly to my dog. Then one day my dog went to him and there was no turning back- He LOVED Mr Tim!!Yes, there were days when I went in there and he came across as “rude”, I knew it was not intentional. (My feelings were hurt and I asked his wife about it). There were just days when he was a little “off.” I understand because I have those days as well. Mine come across more as tears, but we are all different. I learned that giving grace is the kindest thing we can all do for one another.When I learned of Tim’s passing, I was devastated . I miss him every time I walk by! I will forever be grateful for the kindness he showed me and my furbaby!I will admit, the new owner has it going on! It’s like a different place! Very professional and efficient!!! The young girl who helps me now, as well as the owner are incredible!!I highly recommend “Addison Circle Post.”
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July 2023 by Roy Jenkins
I've always known that having a professional mail center accept packages on my behalf is one of the greatest tools a small business owner can have. If you work from home or just get a lot of Amazon packages, setting up a box at Addison Circle Post is a great way to ensure everything gets safely to you. They'll send you an email showing the shipper and tracking within minutes of package arrival, saving you calls and trips. Also has a full range of shipping (local through global) options, notary, as well as some cool gift items for last minute shoppers. Highly recommend!
