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February 2024 by Austin White
Have used this moving company previously and had good success 2 years ago and everything was done well. I cannot say the same for this most recent move, while there was communication on both ends the work was not done well and some of our belongings were left damaged. A bed frame was left with bent screws and the posts dont even work properly anymore even with new hardware
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January 2024 by Craig Chittenden
Excellent company. Arrived on-time and ready to go, didn't waste any time. We were moving between rain storms, Brian came out to help his guys get it done while dry. They made sure everything was wrapped and protected. Didn't charge any extra for this, finished and charged under quoted time. I would absolutely recommend and use Red Carpet Movers again.Thanks
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November 2023 by daniel taylor
The owner was very nice and accommodating. Movers were efficient and took good care with my stuff. I'd definitely use them again! Hopefully not for a while though .?
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October 2023 by Dana Fitzgerald
They were prompt, courteous, helpful and flexible. I highly recommend Brian Mack and his team.
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September 2023 by Anon Ymous
I hired them for a cross country move from Texas to Colorado, and had major issues with them moving my baby grand piano. They agreed to move it, and I advised them of the one flight of stairs at my destination. On move day, the two movers who showed up appeared surprised and unprepared for the piano, had to call their boss to get help to disassemble and load it, and the owner told me they couldn’t move it up a flight of stairs. I referenced the emails which showed I told them about the flight of stairs, and the piano, and he tried to put it back on me because I had booked months ago and provided the information on the flight of stairs when I received it, after I signed my lease- well in advance of the move date. Their booking person said it was fine for me to give them more details once I got it. When the movers got to Colorado, the owner said he had to hire two local Colorado movers to help them get it up the stairs, and said he could either charge me $500 or put it in my garage. He said he couldn’t take this hit as a business owner, and passed on the cost to me, for his company’s error. I wish I could give a better review, as the movers themselves were excellent, but the whole debacle with moving my piano is completely unacceptable, and the unprofessional response was really disappointing.
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September 2023 by Michael A
ABSOLUTELY get everything in writing, a legally-binding contract. The owner will provide an estimate that is far below what he charges at the end. He will then tell you, \
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September 2023 by Devyn B.
I hired them for a cross country move from Texas to Colorado, and had major issues with them moving my baby grand piano. They agreed to move it, and I advised them of the one flight of stairs at my destination. On move day, the two movers who showed up appeared surprised and unprepared for the piano, had to call their boss to get help to disassemble and load it, and the owner told me they couldn't move it up a flight of stairs. I referenced the emails which showed I told them about the flight of stairs, and the piano, and he tried to put it back on me because I had booked months ago and provided the information on the flight of stairs when I received it, after I signed my lease- well in advance of the move date. Their booking person said it was fine for me to give them more details once I got it. When the movers got to Colorado, the owner said he had to hire two local Colorado movers to help them get it up the stairs, and said he could either charge me $500 or put it in my garage. He said he couldn't take this hit as a business owner, and passed on the cost to me, for his company's error. I wish I could give a better review, as the movers themselves were excellent, but the whole debacle with moving my piano is completely unacceptable, and the unprofessional response was really disappointing.
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April 2023 by SeabeeErik
I have to say I have never seen a trio of hard working young men in my life. Colton, William and Jose were so awesome and so efficient and safe during our move. The quality of work and friendliness make those 3 guys a true asset to your company. They shrink wrapped items then padded them. I highly recommend Red Carpet Movers.
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March 2023 by Kate H.
My parents hired these fellas to move their things from a two bedroom townhome in a retirement village to a slightly smaller ground floor two bedroom apartment in a different community. The place was kind of chaos when they arrived but they were respectful, efficient and kind. They got everything out quickly including taking down and transporting a large heavy tv. In the new place, they had the bed set up and ready to go and had placed the boxes in a way that left room to move around. Based on seeing the work they did for my parents, I highly recommend this company for local Dallas area moves.
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March 2023 by tikifi82
Excellent! They were very professional, kind and supportive while moving my parents to senior living. Answered all of our questions and offered terrific advice. And, very reasonable. Highly recommend.
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February 2023 by Tom Bateman
This is the best moving company in DFW. They have moved us and our family/friends several times and we get the same great service every time. We will always use them and highly recommend their services for any size move - small, medium or large!
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November 2022 by Elizabeth B.
Red Carpet Movers helped me pick up and move a very large (and very heavy and very expensive) piece of artwork from a gallery to my house. They even helped me look at it in two different rooms, which was super nice. Extra nice, super professional, great service!! And the fact that they charge by 15 minute increments after the first hour is fabulous! Hire these guys!
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October 2022 by Katie Buniak
Red Carpet Movers recently handled our two-part move. They moved us out of our old house, into storage, and then into our new home. They were professional, affordable, and friendly. Would recommend.
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June 2022 by Ariel Cormier-Burns
WHERE DO I START?! This has by far been the best moving experience ever!!! Mack & Jose were timely, efficient, smart & hard workers, professional, and an absolute pleasure to work with! From start to finish our move went smoothly and my husband and I are so impressed with how fast they got us moved from Addison (2nd floor) to Fort Worth (2nd floor) with a pit stop to our storage unit (2nd floor)!! They protected and handled our furniture and TVs with care all while moving methodically to ensure time was well spent! We have found our movers for life & we are so grateful that we trusted all of the positive reviews here! Mack & Jose, thank you so much for bearing the Texas heat, flights of stairs, and everything in between! You were AMAZING! We can’t wait to work with you again!!To the nice lady who answers the phones, thank you for your professionalism & responsiveness! It was my interaction with you that made me trust this company and end my search for movers!Trust this company you want and easy, timely, & professional move!
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June 2022 by Clifton Hummel
I’ve been moving with Mr. Mack for years and the most recent experience was great! We had a multi stage move with three locations and the guys worked hard the whole time with some difficult conditions. Hopefully this will be the last time for awhile, but I will call them again if ever I need it. Thank you!!
