Grateful for Exceptional Service at O'Reilly's O'Reilly Auto Parts in Addison, Texas is known for its wide selection of parts, tools, and accessories, as well as its exceptional customer service. Located at 4021 Belt Line Road, this store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers consistently praise the store's knowledgeable and helpful staff, who go above and beyond to ensure their needs are met. One customer, Mary, was particularly impressed with the professionalism and expertise of the Parts Professionals, who took the time to listen to her concerns and provide clear, informative answers. Another customer, Mark Z., was able to get his battery replaced quickly and efficiently, with the staff even providing additional tips and guidance. The store's commitment to customer satisfaction is further demonstrated by the staff's willingness to assist with minor installations, ultimately saving customers money. Customers have also noted the store's competitive pricing and the convenience of its Loaner Tool program, which allows them to try out tools for their projects without making a full purchase. With over 6,000 locations across the US, O'Reilly Auto Parts is a trusted name in the automotive industry. The Addison, Texas store on Belt Line Road is no exception, consistently providing exceptional service and a wide range of products to meet the needs of its customers.
Sweet kid with curly hair helped me change my tire on the fly. He really didn’t have to, but he did!!!
August 2025
Staff are very helpful and had what I was looking for when I saw it was in stock in the website.
July 2025
I had a problem with my battery and Chuy helped me with the purchase and replacement, very fast and friendly!!! I'm sure it’ll be the first one I'll come back to if I have any more problems with my car!
