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“Bryan at Mattress Firm Knox was so helpful in assisting me with my purchase. He went above and beyond to accommodate my situation with the mattress purchase. Ask for Bryan!”
“It was a pleasure doing business today with Zoe! His entire staff all represent the company with the highest level of service & customer satisfaction! I purchased a nice sectional at a great price and it's super comfortable!Great Reviews & Another Satisfied Customer!!!!!!”
“These guys really are great!! I came in expecting a sales man hustle but got just really good service both during and after sell when I mistakenly got a queen size mattress instead of full size for my daughter’s bed. Javed really went above and beyond to help me make everything right. Highly recommend!”
“I've used mattress firm three separate times in the past and I've never been disappointed with the quality of service I received each time. This time especially. The sales rep was extremely helpful while not trying to push me into a mattress overbudget. The financing options are great for someone with not the greatest credit and easy to understand the terms of.”
“Even though I was buying the tiniest mattress they had, I got great service with a smile. Cool guy, good deals. Tomorrow, I'll be sleeping like a dead man. Money well spent”
“Fantastic shopping experience here! Asif, the store manager, was exceptionally patient and helpful. My wife and I would definitely recommend this store to anyone. Thanks, Sleep Experts!”
“Brenton is welcoming, friendly, and knowledgeable. I was looking for a specific pillow that I bought years ago and he helped me located it and get it ordered directly to my house. He’s fantastic and I will definitely be going back to him any time I need a new mattress or pillow!”
“Mo was incredibly patient and helpful. He was very considerate and helped my sister and I both find the perfect mattresses for our needs. I really appreciated his help today!! :)”
“There’s customer service, and then there’s Kelvin. He not only educated me and my wife about what it takes for good sleep, he was more concerned with helping us than selling to us. And the man can dress!”
“Gald that we bought our best bed yet from Mattress Firm last year. We had such a good experience that we came back asking for Mark again this year for accessories purchase.”
“Great service and experience. Had a smooth process exchanging out my mattress within the trial period. This is why I always go to mattress firm for my mattress purchases.”
“Moni gave us the best service! She was very helpful, and friendly! Made our experience quick and easy. Excited to receive my mattress by delivery within the week. 10/10 recommend!”
“More than happy with our experience. Was able to find exactly what we wanted. Name brand. And better price than sold at other furniture stores for the same piece of furniture. I would definitely purchase from this store again. James took care of my purchase. He was very professional and straightforward. If you call ahead and just stay in contact with them they follow through with what they say. We changed our pickup time because we wanted to get it done earlier in the morning. James met us up there an hour before the store was supposed to open and helped me load my couches into the truck. Even had a little cardboard laying around to help put between the couch and the side of the truck to help protect the couch. Great guy. Great place.”
“My Dallas sales rep Mike was very pleasant to work with and gave me several options and opinions. He was a good listener. He worked to accommodate some special needs and issues we have, relating to getting a mattress for our beach house in Ga.”
10AM - 9PM
3031 Preston Rd Suite 400, Frisco
Mattress Stores
“Had a great experience at the Frisco Preston Corners Mattress Firm location. I did my research on mattresses prior to going to the store. Mitchell was great and made my purchase go extremely well. Received the new mattress in two days.”
“Great experience with Bill Lane at Weirs Furniture. He helped my wife find the breakfast dining set she's been looking for. Very fair prices and nice quality. Weir's has great delivery service at a reasonable price. We also opted for the 5-year stain and damage warranty (good idea with light colored chairs). What I appreciate the most is Bill's customer service. Called him today to order three more barstools for the set. He quickly got the order processed and will have them at our house within days! Thanks Bill. You have us as repeat customers”
“Phil was extremely helpful with helping me to select the right mattress . He was very friendly and understanding. I appreciated the time he took to explain everything to me when deciding on which mattress will work for me. He went above and beyond and was very detailed. I left the store extremely satisfied and confident in my selection.”
“our experience with Larry was a good one. He was friendly, knowledgeable and helpful, not the least bit condescending. No high pressure tactics. Overall he gets an A+”
“Michelle was awesome and super helpful ensuring that I was aware of discounts and calling out the various options available. I was able to make an informed decision. Great customer service!!”
“This is my second time here to buy a mattress. There is a hard mattress that I like. I bought one last year and it felt very good. This year I decided to replace the mattresses in other rooms at home. The boss gave me a 75% discount. , I was worried that I wouldn’t understand, so I found a Chinese translator for me, which was very nice.”
“Canales Furniture did a fantastic job of helping me find new living room furniture for my home at a great price. They are knowledgeable and friendly. When it came to delivering my new furniture their staff stayed in constant communication with me.Canales has A+ team. Thank you!”
“I recently got a power reclining couch, Dining table, rugs etc for my new home from omni furniture gallery in Plano, texas . I visited few other stores in Dallas before visiting this place. And I can tell you with my experience, I couldn't find this reclining couch at such an affordable price at any other place. I would highly recommend everyone to give this place a visit whenever in need of new furniture.The best place to find top quality furniture at amazing prices with great deals.Further, I need to appreciate the sales representative Prathiba and Vidya. They were very kind, helpful and exceptional. I would recommend 10/10 for their support.”
“This is a long review. We were looking for a new pillow. When we went to the Lewisville Sleep Experts, Bella was so welcoming & friendly. She was extremely patient with my wife as she tried about 10 different pillows. Bella gave great advice & recommendations. Tim was also very nice & helpful as well. We decided to check around but a week later came back to the Lewisville Sleep Experts. Bella & Tim immediately recognized us ( which impressed us) & welcomed us back. Bella remembered the pillows my wife had like. Again, she took the time to patiently help my wife. When my wife decided on a pillow, Bella took the time to find one in stock at the Dallas location. She called that store & had them set it aside for us. Tim was again quite help & informative is suggesting a pillow cover. This is where Bella & Tim went way out of their way to help us & provide some of the best customer service we encountered. You see, when we got home from picking up the pillow at the Dallas location, it was obvious that the pillow was not new but used. It had hair on it & a stain. My wife immediately called Bella & explained everything. Bella & Tim were so upset & apologetic for what happened. Even though a pillow is considered a personal item & there are no returns or exchanges, Bella wanted to make it right. We went to the store the next day & showed Bella & Tim the pillow. They confirmed it was used. Bella then ordered us a new pillow at no cost that was delivered to our home a few days later. My wife loves it! Even though we only bought a small item, Bella & Tim gave us individual attention and went above & beyond to rectify a unfortunate situation. Because of their great customer service, we are now customers for life! When we are in the market for a new mattress, we know where we are going. We are going to see Bella & Tim at the Lewisville Sleep Experts!”
“Sokree from mattress firm made my experience amazing and easy, if u Need someone to get the job done right, this guy will take care of u 100%! Thank you Sokree for your amazing customer service skills and assistance with finding my daughter a bed she is going to love!”
“Everything is excellent, attention 20/10!!! Super diligent, fast and reliable. Thank you for such a nice experience. I'm leaving with my Room Game, happy!!!!!!”
“We purchased our second dining room table from Weir’s last month. We bought our first one from them over 50 years ago. Our son and his family wanted it for their home. Weir’s is wonderful for quality and price. Gabriela Hilger was most helpful to us with our new purchase and getting it delivered to us since we live 100 miles out of town.”
“The Preston Road assistant was excellent. However the on line section is horrendous. Missed delivery dates, bought what thought was mattress and box spring but come to find out only mattress been though picture on website shows both mattress and box spring. No mention only mattress. False advertising and consumer fraud.”
11AM - 7PM
2525 Royal Ln Suite 314, Dallas
Mattress Stores
“Namaste Furniture is a fantastic find in the world of furniture shopping! The deals they offer are simply great, and their team of friendly salespeople is always at your service, ready to assist with a smile. One of the standout features is their free delivery and installation, which adds so much convenience to the whole experience.What really won me over was their flexibility and customer-centric approach. When we had to make a last-minute change to our purchase, they promptly refunded our money without any fuss or hassle. This kind of service is a rarity these days, and it's a testament to their commitment to customer satisfaction.In summary, if you're on the hunt for great furniture deals with the added bonus of top-notch customer service and free delivery and installation, look no further than Namaste Furniture. I can't recommend them highly enough. Hats off to you Roshan ji ?”
“We had an amazing experience at Mattress Firm! Leon, our sleep expert, was very knowledgeable and patient. We originally thought to go to the store, test some mattresses, and then buy directly from the manufacturer. But the care and attention that we received made us want to purchase from this store... If you're in the market for a new mattress, be sure to stop by and ask for Leon!”
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“I wasn’t sure what to expect in terms of prices and quality. Found amazing deals, low prices and very good quality. The service was great as well. No pressure to commit but mindful of finding my needs/wants. Jim Hoagland was the sales person that helped me. Make sure you ask for him! He is knowledgeable, has great advice/recommendations, pays attention to detail, and makes sure you are taken care of. I will definitely be back! Thank you Jim!”