Kroger Pharmacy in Addison, TX is a helpful and professional place where customers can get prescriptions, vaccines, and health advice. The staff, including pharmacists and cashiers, are dedicated to assisting customers and making sure they understand their medications and interactions. They offer a range of services such as clinical support, vaccinations like flu shots, shingles, Tdap, and measles, and convenient online tools for prescription transfers and refills. The pharmacy also helps customers find ways to save money using insurance, discount apps, and manufacturer discounts, and their user-friendly app makes managing medications easy. However, experiences with staff can vary. One reviewer praised a pharmacist named Razi, describing him as courageous, noble, and a hero who provides excellent and caring service. On the other hand, another reviewer shared concerns about Razi’s unprofessional behavior, mentioning that he yelled at them, left a rude note on their prescription, and deleted a family member’s profile without permission, describing him as vindictive and careless with patient medications. A customer also highlighted the helpful attitude of Jeremy, a staff member who was kind and assisted with checkout during a busy grocery run. The staff are generally cheerful and professional, even when facing impatient customers. Some suggestions for improvement include better stock management for regularly needed medications, which can sometimes be delayed due to shortages. Overall, Kroger Pharmacy in Addison is a place where many find good service, helpful staff, and convenient health care options, though experiences with staff can differ.
I have used this pharmacy since 2020. All of the pharmacists are very friendly and knowledgeable.
October 2021
I like this Kroger pharmacy, they are very fast and efficient. They are very nice as well
September 2021
This Pharmacy has had some changes recently and thankfully a new Pharmacist has taken over. This is a positive move as in the past I've had issues with lackadaisical service. Admittedly, I took out my frustration with the new Pharmacist, but he held his composure and fixed an issue. Hopping for improvement here under new... read full comment
