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November 2023 by Jason L. Nemes
INCREDIBLE experience with this company! They knocked everything out (including packing all my stuff) timely WITHOUT breaking anything. I’ve had some bad expierences with that in the past. I will be referring everyone to them.
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October 2023 by Brielle Pollak
These guys are the best! I can trust them to move anything, big or small. They reply instantly and are always on time. Will continue using them even for smaller moves within my home.
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September 2023 by TG Management
This company is the best ! The men moved my stuff fast and didn’t damage or break anything. It only took them two hours to move my furniture. If you’re looking to move please call this company !The best movers in Dallas!!!
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September 2023 by Jordan Cheek
Edit; September 2023:Kai Moving no-showed my move. Don’t waste your time unless you want a stressful experience on top of the regular stress that comes with moving.I previously had a great experience with them (see my original review below) and wanted to book with them again. I emailed to ask for availability and received a reply within 20 minutes and an estimate the next day.In the days leading up to the move, I heard absolutely nothing from them. I followed up several times via email, replying to the google calendar event I’d received from them, and calling the phone number in their email signature to leave several voicemails.It is now two days later, the afternoon of the first business day back from the weekend. There’s no excuse for me to still have heard absolutely nothing from anyone on their team. Thankfully, I found better movers who could move me within an hour of when Kai was supposed to arrive at my apartment. Good luck to this business.May 2022:The guys at Kai Moving are friendly, professional, efficient, and made this past move the best I've ever experienced. Every item was handled with care and not a single thing was damaged. I was surprised at how quick they loaded/unloaded everything. I would highly recommend this company (and have already mentioned them to a friend who is moving soon)!
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August 2023 by Robert James Bowers Jr.
Scheduled a move and showed up with a pickup truck and a suv! No hand trucks, no pads to wrap furniture. Very disappointing and not professional at allWow no response from leadership to acknowledge and job not done well. Surprised you have 5 stars ?
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August 2023 by Michael Loewinsohn
Kai is hands down the best moving company in the DFW area. They moved us from Florida to Dallas with a ton of expensive and fragile items and everything made it without a scratch or dent in sight! I would recommend them to anybody moving to or from the DFW area. 5 stars!
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July 2023 by Holly Scurry
The Kai Moving staff went above and beyond to make sure all of my furniture was carefully packed and transported with excellence. They even moved a VERY heavy piano successfully, whereas in the past I’ve had to hire a separate moving company just to move my piano. On top of that, in the midst of an emotional move, the attitudes of the team put me in a good mood and made the whole experience a very peaceful transition. There’s a spirit of humility and joy among all the guys. I will be using Kai Moving for every move I have going forward, and will be recommending them to my friends and family!
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June 2023 by lizzy cronin
Kai Moving was a dream to work with. Respectable, dependable and kind young men. I can’t say enough about how great they are and what a great experience it was to do business with them!
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April 2023 by Tim Kuhn
They destroyed almost all my wood furniture and charged me for hours they didn't actually work. Completely ignored my requests for refund or for fixing my furniture. They refused to respond to the claim filed with the Better Business Bureau.
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February 2023 by Cate Falkowski
Benji and Rich are amazing! I moved from Dallas to Chicago and they made the process painless. They showed up early on Friday morning, loaded everything into the truck carefully but quickly, and arrived the next day despite a mechanical issue with their truck. I had a massive loveseat that needed to go into my bedroom, but it wouldn’t fit through the doorframe even after taking the door off due to a weird angle. They decided to haul it up to my second story balcony and got it through the back door. I was so impressed with their kindness and professionalism. Not to mention their price was very reasonable. Highly recommend!
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January 2023 by Daniel Webb
These guys just do it right. They charge market rates and provide top tier service in return. Great value. They have all the moving protectors and equipment that you will ever need. Moved from Houston to Dallas and not a single thing was lost or damaged. They are flexible, listen well and are very customer-focused. Can't recommend them highly enough!
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December 2022 by Kim Schubert
Both men were very friendly and nice. The delivery and removal was handled very quickly but with great care. I highly recommend using them.
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December 2022 by Abby Flores
Kai Moving absolutely exceeded every expectation. I first hired them to complete a move that another company no-showed for on day 2. The Kai team put me at ease and handled the rest of my move carefully and efficiently in less time than estimated.As a result of they're great performance, I hired them for a second, much larger job - to pack and move all the contents of an art gallery. They brought a team including a professional art handler and took care of the job perfectly in less then 12 hours. Everything was delicate and nothing was damaged.I've hired them another time since and will continue to use their service. Highly recommend!!
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December 2022 by Gay Brock
What sets Kai Moving apart from the rest is their attention to detail and concern for making sure their clients are completely satisfied. They not only move your stuff, they think of the little things you may forget in the rush of moving (like loading a roll of TP so it’s there when you need it!) Have a concern? Tell them and they’ll put your mind at ease. “I got you” is what they say. And they really do.
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November 2022 by bin Hao
Benji and Rich helped me with moving from a 3rd floor to another 3rd floor apartment. It’s a lot of work and they dealt with it excellent.Due to the sudden issue happened in my old building, the moving time was longer than expected. They immediately communicated with me and kept me transparently. It is what I want from the moving process.Highly recommend!