Aaron Augustine's Allstate Insurance agency provides auto and home insurance policies. The team is consistently described as friendly, responsive, and knowledgeable. Multiple agents are highlighted for their excellent service, with specific praise for their ability to listen, communicate clearly, and make customers feel valued. A key strength of the agency is its focus on reviewing policies to find savings and ensure coverage fits the customer's current circumstances. Agents have saved clients several hundred dollars annually by tweaking coverages and finding beneficial bundles. They are noted for being patient, polite, honest, and professional, tailoring their explanations to the customer's level of knowledge. The service is also highly reliable, with agents providing seamless support through phone calls, emails, and texts. The team works together effectively to ensure continuity, even when a specific agent is temporarily unavailable. Customers report fantastic experiences where agents go above and beyond, demonstrating a strong commitment to helping clients through their insurance needs.
I recently purchased a new vehicle and needed to add it to my policy. I had a fantastic agent, Brenda, that walked me through what opportunities I had in saving money and getting great coverage on my new truck!
February 2025
Stephanie took less than 5 minutes to save me a couple hundred dollars on my car and homeowners policies today. What a gem! She was incredibly easy to talk to, kind, and also relatable. 10/10 stars
May 2024
Each time I have reached out, the team is friendly and responsive. I especially appreciate Alisha and Amber! They make me feel valued as a customer.
