-
February 2024 by Fracy Brooks
Friendly service and helpful information.
-
December 2023 by Kyna Roscoe
Went above and beyond for me today and I am SO impressed and appreciative for what they do. Thank you so much.
-
December 2023 by Blake Hendrix
Nice friendly, helpful, people and decent shipping prices
-
July 2023 by Tattooedbaby
I can’t even talk to a real person on the phone. Automated answers I hate this.
-
July 2023 by Krechelle Cabrera
Been here twice and had wonderful and quick experience. Had to mail something during my lunch break. Deanne was nice and knew what she was doing. Fast in and out thank you.
-
June 2023 by Linda V.
After waiting all day for my package to be delivered I get a notice that the mail carrier claims he couldn't get to my residence. That is untrue. There was no reason to not deliver my package. I took the day off to be able to retrieve my package because I'm afraid of Porch Pirates taking off with it. I'm angry!! That is untrue. So now I have to wait for it again tomorrow I'm angry and I'm gonna make sure to contact the manager in charge of the Post Office at Southern Hills. You can't lie about mail delivery like that. What is really going on?
-
December 2022 by Dez Z
+Beware if you are shipping out mail+You might be cycled through multiple lines if there are any hiccups with your package. The tellers and manager don't have enough experience/patience to help fix on the spot.Unprofessional, the employees don't respect the current manager.The teller will wait till you get to the front of the line to say they won't service you and that you need to move to another line.-In total, 60 minutes for 2 envelopes :/
-
September 2022 by Jeannie Gillis
Friendly. Helpful. Quick. No problems.Has a self serve kiosk 24/7.
-
August 2022 by Justin Bidal
Nathan Barnett and the other staff were all very helpful and professional. I shipped out a bunch of gorilla boxes out with them and they were very patient with me. Thank you for such a great service, it was definitely appreciated, and helped me focus more on other things and not stressing about mail. Thanks again!
-
August 2022 by A E
The worst customer service ever and the d*** broad behind the counter needs to be throat punched. Loud mouth!!!
-
February 2022 by Ryan Patterson
On several occasions my mail carriers have supposedly attempted delivery of packages that require a signature when I have been home, but I suddenly get messages on my phone saying that a delivery attempt has failed. The package that was supposed to be delivered today is valuable and time-sensitive.I don’t mind traveling to pick up my packages on my own during the day due to these hiccups. However, I’m further frustrated when they don’t even answer the phone. That’s the least they could do in my opinion.I have so many small issues receiving mail, but this was the last straw. I understand that humans and systems aren’t beyond their faults, but I expect more competence from a federal org. I will be contacting customer service after this review to voice my complaints. I just want to see better service for everyone.
-
August 2021 by Donald Morran
Seldom more than 2 people in line. Cordial employees.
-
June 2021 by Marilyn Rios
Always able to help. Fast service. So far, I have no complaints ?
-
June 2021 by White Lightning
Our mail carrier on Western Plains Ave is a thief. He stole a weeks worth of mail and 5 packages. Spoke with the post office supervisor that spoke with the mail carrier and she said the mail carrier cannot give Her a straight answer as to where our mail is but she is not going to do anything about it. Called the police and are filing charges for theft.
-
June 2021 by Angela Green
Had a package that was supposed to be delivered to my house Saturday they never even showed up it was marked unable to deliver even though the mailman didn't even make an attempt I know this because I have a doorbell camera that captures outside my apartment
