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November 2023 by Rox T
Love this store. I don't always find something here but I love how size inclusive they are and how great their staff always is
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November 2023 by Thea Palmer
Always a good place to shop.
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August 2023 by Doctor Locusts
Poor customer service from Olivia and shonda
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April 2023 by Missy B.
I've bought here since LB and Catherine's went out. Yet, I now purchase elsewhere. I don't always try on clothes because I don't have the time. The first time purchasing taught me because I know my size and the other stores had a true fit. Their clothes here fit a size smaller, some were a couple of sizes smaller. The shirts aren't very long and I like to cover all of my stomach. They have a bunch of sales which is nice, but don't sign up for a Torrid card when you're getting clothes on sale. They didn't tell me at the time of applying/purchase that you lose the store sale even though you get a discount for getting the card. I didn't know that it couldn't be combined when the sale was better than the discount for getting approved. I only found out after the purchase when I noticed that I was still paying a large price and so I was rooked. I shouldn't have to ask. They should inform the customer so the customer can choose to proceed or not. Yet, they want customers to get a card so why would they want to tell them.
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February 2023 by patrice bro
Friendly and address every question I had very caring staff
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March 2022 by Chloe J.
I absolutely love Torrid! It's one of my favorite stores to shop in when I'm in the mall. All of the staff here are so sweet and they always ask me if I need any help as soon as I enter. I think I must be coming here a little too frequently because now they greet me by name lol but I love it! There are a variety of clothing items, shoes, and accessories available for all sizes. Also, they normally have pretty good sales on a consistent basis. So if you're looking for a date night outfit or some comfy clothes to lounge in, I would definitely recommend coming to Torrid.
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March 2022 by Sarah Rodriguez
Absolutely love them all excellent customer service!!! Jennifer was AMAZING!!!!! The ONLY place I could find my size!!
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January 2022 by John D
11:45AM Tues Jan 18th store was closed with the lights out.
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July 2021 by Tiffany
The ladies in there were great!!
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June 2021 by Artist2live2 Love
BUYER BEWARE!!!!I’ve shopped Lane Bryant and Catherine’s for years. When they went out, I wasn’t sure were to go. Then I found this place.BUYER BEWARE!!!!!1. More than once I’ve been taken at the register. The first time, I get a bogo sale and I use my rewards and after I realized that the sale didn’t take. They don’t tell me at the register that I don’t get the bogo when I used my rewards. Then later I get a bogo and sign up for a credit card to get the extra discount and since I was approved, I lost the bogo but nobody told me that was going to happen. I kept asking about the amount and all they kept saying was that the discount will come off in the end. I later had to question them about my receipt after I looked closer at home and they tried to explain it off as a better deal when they should be telling me up front. All other places that I have shopped LB, Catherine’s, Dillard’s etc., I get my sale and the discount for the store CC at the same time. I would not have bought so much if I knew that was how they operated. I will be taking back some items. I’m unsure if I will be back after this. I informed a family member who has shopped there a few times and she got a credit card also and knew her large purchase didn’t add up correctly either. Sadly this happened to her last fall. Her eyes are open now but it’s too late, she can’t take anything back now.2. Their clothes fit smaller so I have to buy a size up. I’ve been the same size for the past 15 years. Now I’m having to buy a larger size. It does matter to me.3. The shirts are a bit shorter. I want to cover all of my belly and it’s hard to find them long enough.
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January 2021 by Juanita Herrera
I'd never been in the store. I liked it. They have good sales!
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February 2020 by Adrianna Aguero
clothes is very nice and good material but customer service policy is unacceptable
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January 2020 by Adrienne Wright
They have fans in the dressing rooms. Why isn't this being talked about more? Love it.
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November 2019 by Danette Cervantes
Love the store the clothes are great fitting and comfortable
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August 2019 by Christina Holster
The store is neat and clean. TheManager Tanya is very helpful and friendly.Her employees are well trained. Love this store.
