“A young lady named Kiley helped with my groceries to my truck. She is very helpful and so sweet. She actually cares about people. Nice conversation, also. More helpful than any one in the past. I shop there 2 to 3 times a week. Spend lots of money!”
“Been a good experience. They ordered what we needed when we needed it and got it in real quick. They can get more than anybody else can you just have to ask them.”
“Best pharmacy in town. The big box stores, CVS, Walgreens, etc. don’t hold a candle to this one.It reminds me of when I was young and went with my mom to the pharmacy when I was sick. Everyone knew everyone and said hello and were so nice and kind.I will never go back to big box unless I absolutely have to.”
6AM - 11PM
1345 Barrow St, Abilene“I'm so happy to have an H-E-B with so many nice people in it and helpful people they r r e doing some freezers in the middle of the store but besides that it's wonderful and I know once it's done it's going to be even better the associates people who work there if you didn't know what associates mean period are so kind I wanted to buy a drink once and the register was closed and one of the ladies went over and make sure I could have the cup so I can go pay it or normal register. Then they have a nice little area to sit and eat or even charge your phone. They have free Wi-Fi you sign on and you agree to their contract not doing anything stupid or illegal. They have good meat great variety good prices and to top it all off the meal deals buy one or two or three items and get like 8 other items free what more can you ask. I know when I used to live in Killeen that was the best part of it now here in Abilene I found my love once again.
Update that I don't live in Abilene anymore, but I have to say this last visit was absolutely amazing. I love every part of it I miss it so much it's literally the best H-E-B that I know of. the customer service here is immaculate and I think all the other HEBs should take pointers from this one customer care, love, concern for others the willingness to move even I've seen people with bad days be so much more happier here I am so thankful for this H-E-B I wish you all were a little bit of everywhere.
(I have to admit my anxiety was really bad when I was in Abilene and I didn't realize it was a day before Thanksgiving a couple years back before the pandemic I had an anxiety attack on the Chip aisle right before Thanksgiving and an employee came and found me help me out and I appreciate that so much if more stores was like that and concern for their customers the world would be a better place.)”
7AM - 10PM
1345 Barrow St, Abilene“Great place to shop, go to the pharmacy and more! This store even has a bank in it! The store is clean and they keep plenty of registers open so you can always go in and out pretty quick.”
“Very nice n friendly staff. Hav enjoyed coming here usually.
HOWEVER,
Want to thank the lady that was walking thru the store talking on her cell phone and hit me in my left hip n said "oh" n kept on going. No Apology or Excuse Me! Nice to know that wen sum1 hits a handicap person, cause pain, n make it harder to walk, they think being ignorant n not apologizing n walking away is ok to them. PUT THE PHONE UP N PAY ATTENTION TO WAT UR DOING N WHER UR WALKING SO U DONT HIT ANOTHER HANDICAP INDIVIDUAL!!”
Open 24 hours
4450 Buffalo Gap Rd, Abilene“I love the quality and selection at Market Street. I only shop there when we are out of town but have loved the pick up service on road trips. Wish it was in my hometown!”
“I ran out of fuel in the Sam's parking lot, far from the fuel pumps. I went inside and figured if anyone would know how to help me, it would be the tire guys. The guy at the tire desk was super nice and called someone to help. A guy named Jared (pretty sure he was management based on how nicely he was dressed) came to my aid. He grabbed a Jerry can and siphon and came out to my car and put enough fuel in it to get me to the fuel pump. He was super helpful! He had to tell me that it was him personally helping me, not Sam's, for liability purposes, I'm sure. But I can't rave enough on how awesome he was! He was so helpful, especially in 104° temperatures. The man deserves some kind of accolades and recognition! He wouldn't let me pay him, so I hope Sam's will take notice of this incredible employee!”
“I use the pharmacy. Grocery shop. My only complaint would be that they don't have the regular size jalapeno and cheese corndogs. It was the only place to find them.”
“came to shop and get food! got a combo went to the fountain drinks and they were ALLL out. just ice in one of them and when we went to tell them they said grab a can drink. later we told someone because we felt bad for everyone else that didn’t know because the cashier wasn’t telling anyone. later we over heard someone say “they want us to take down the signs (only 2) on the fountain drink machine” literally didn’t care that people were so confused on why it wasn’t working. BAD CUSTOMER SERVICE!! STEP IT UP especially if we are paying 40+ $$ for memberships!!!”
9AM - 8PM
5550 S Clack St, Abilene“The scan and go is operational, folks! Love going shopping here. It's like a great big store with everything you could want. Wait! It is. Love the new shushi bar and the great pre-made options too.”
“Great customer service from all staff. Even when they don't have a certain item they will order it and go above and beyond. Way better service then a big chain pharmacy. Very pleased and highly recommend!”
“I really was pleased at how good the customer service was and I got the meds i needed in a timely manner . I like the building and the area . It's very attractive”
“We switched to this pharmacy about a year ago (after terrible customer service with Walgreens and CVS) and have had nothing but great experiences. My baby was refusing to take an antibiotic due to taste, I took it back and they added different flavor, they were happy to do so. Next, there was error on my sons insurance, I was going to cash pay until it was resolved. But an employee called and told me what the issue was & that she would call the insurance company. She got it resolved &I was able to use insurance. Not to mention, the drive though line moves fast and a human picks up the phone when you call! Best pharmacy in town!!!”
“I love this store and gas station. Friendly staff, helpful. They take the groceries out of your basket to ring them up, then someone carries them to your car. Very clean store, even the bathrooms are clean. And helpful if you have a question. They care about their customers, us.”
“Great place to shop, go to the pharmacy and more! This store even has a bank in it! The store is clean and they keep plenty of registers open so you can always go in and out pretty quick.”
9AM - 6PM
1345 Barrow St, Abilene“Great place to shop, go to the pharmacy and more! This store even has a bank in it! The store is clean and they keep plenty of registers open so you can always go in and out pretty quick.”
“I ran out of fuel in the Sam's parking lot, far from the fuel pumps. I went inside and figured if anyone would know how to help me, it would be the tire guys. The guy at the tire desk was super nice and called someone to help. A guy named Jared (pretty sure he was management based on how nicely he was dressed) came to my aid. He grabbed a Jerry can and siphon and came out to my car and put enough fuel in it to get me to the fuel pump. He was super helpful! He had to tell me that it was him personally helping me, not Sam's, for liability purposes, I'm sure. But I can't rave enough on how awesome he was! He was so helpful, especially in 104° temperatures. The man deserves some kind of accolades and recognition! He wouldn't let me pay him, so I hope Sam's will take notice of this incredible employee!”
“Many thanks to the wonderful woman who delivered an antibiotic to my mother last week after hours!!! I live out of town and her kindness went above and beyond! Thanks so much for being a lifesaver!!”
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“Usually a quick option when compared to other pharmacies in the area. Because of it's location, there is not too much parking lot traffic that you have to wait through to get there either.”
Open 24 hours
3033 S 14th St, Abilene“Walgreens is very convenient and I love the place. But they are pretty pricey. They should work on making beneficial savings on great products that most people use on a regular basis. I believe that Walgreens could out do their selves with just a few marketing changes.”
“Big Country Dermatology Pharmacy is a life saver. When I had a bad rosacea flare, the doctor ordered a compounded cream and they were right on it. I had it within a few days via mail to another state. And they remind me when I can get a refill. When on the phone, staff are helpful and courteous.”