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July 2024 by Vicky Rodgers
Very friendly
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December 2023 by Richard Paulson
Great people customer service is great
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November 2023 by Yuly Ponce
My favorite bank
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July 2023 by Patricia Conn
Very rude.
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May 2023 by William Smith
I don't bank with you. But I experienced a problem on Saturday in Abilene which started in Dallas. I asked for help in calling the police. All the staff was do professional and helpful
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October 2022 by Jonathan R
The staff are very rude. The staff doesn't seem know what they are doing half the time. They always have to ask on what to do.
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October 2022 by Brenda V.
Have been with First Financial for many years and appreciate their great service. However, the branch located at the HEB location, leaves a lot to be desired. Rude, incompetent and treated my husband with such disrespect, as he was merely trying to make a deposit. His id and check to deposit, was passed around, among the clerks. As they looked at his ID, at our account, then back to looking at him, he asked if there was a problem. Was told no, but had to go into a back room,to check on something. The clerk brought along a second person, who said that she would let us deposit the check, but it would be held for two days, before it could be used on our account. I'm not one to accuse someone, of being racist, but this incident certainly felt as though, this was their problem. The check was in no way, suspicious, as it was not a very large amount, and it was a state of Texas check.We decided to go to one of the main banks, deposited the check with not problem. My husband and I have had accounts with this bank for many years, with no problems, from us. We received an apology for the clerks attitudes, from the bank where we deposited the check. They had nothing to apologize for, being that it was the clerks at the HEB branch, who for some reason, unknown to us, were extremely rude, and incompetent. We won't be dealing with that branch again. We were definitely, close to changing banks.
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April 2022 by ReverendRatliff
The staff are very rude. The staff doesn't seem know what they are doing half the time. They always have to ask on what to do.
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August 2021 by Lisa Hogner
Always great but this last time a supervisor was little hateful at the HEB branch. I Normally live every one there. It is a great bank in general.
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August 2021 by Craig Grimmett
Absolutely ? Love this Staff And the Manager Cindy is Just Awesome and sweeter than a Georgian Peach ?.
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October 2020 by Tammy Wafer
They're great
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October 2020 by Xero (Xero)
The fact that no one posted the reason for their low rating is ridiculous and unfair to this branch. I absolutely go to this bank preferably over other buildings. They are kind and helpful in anyway possible to their highest power.
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December 2019 by Xero
The fact that no one posted the reason for their low rating is ridiculous and unfair to this branch. I absolutely go to this bank preferably over other buildings. They are kind and helpful in anyway possible to their highest power.
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February 2017 by dalia suarez
Rude and uninteresting Employees
