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August 2024 by CCNell
Went there recently and both staff on the desk were very helpful! Efficient and competent staff. I'll just be going here for their services even UPS is closer to us. ?
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August 2024 by Maranda Terry
I was so lost about sending back 2 huge boxes to where it needed to go. It wasn't showing the labels when i pulled the email up on my phone. The lady that was helping me was super helpful. She just had me send the email to her email and then we were able to print the labels. Then a gentleman helped me get the huge boxes out of my car. They were so super nice there too. Will definitely go back to this fed ex if I ever need to ship anything.
? GREAT CUSTOMER SERVICE ?
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July 2024 by Stephen
Tried on three different times ... Understaffed and the lone worker doesn't go in line. After waiting more than five minutes each time she takes someone that just walked in "since they are just dropping a package off" ... which is all I and the three people in front of me in line were trying to do.
I paid for UPS to deliver my return. They made shipping quick, convenient, and said thank you!
FedEx drivers do not leave packages where requested ... so like the store staff have shown they do not care or understand the importance of customer satisfaction.
A short drive down the street will get considerable better service and a nice UPS smile ...and it won't ruin your day.
Ship anything to me by FedEx and I'll refuse it. The great teamwork of a few people have convinced me, my family, and my co workers that good days do not include FedEx substandatd service.
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March 2024 by Chris Mecklem
Went in here shortly before closing. Hopefully management of the store reads this and gives this guy a promotion or a raise. Very very friendly and very very helpful. I was in and out in no time whatsoever. Thx a lot to the guy who helped me out!!!!!!
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February 2024 by ini AK Channel
I came for print some documents, it was so easy operrated by yourself. The team were nice and helpful.
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December 2023 by Valen Tini
Cody is very helpful and friendly.
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December 2023 by Mary Duncan
Without doubt the worst customer service ever
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October 2023 by Amber Leigh
Extremely helpful just now when UPS wanted to charge me for something y'all did for free. It's very much appreciated!
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August 2023 by Michael Friml Photography / RV Traveler
We were picking up our shipment package, it was easy with good service.
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August 2023 by Nancy Jones
Fast, helpful and friendly
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August 2023 by ashley sherry
A card to my cousin (that had cash in it for his graduation) never made it to its destination. My nana went back to the store to file a claim—the service woman THREW A PIECE OF PAPER at her with the 800 number & was extremely rude. They are clearly stealing from costumers. The conversation my nana had while attempting to send the items proves it. The service woman told her she didn’t need to put the cards in bigger shipping envelopes. She was actively putting the cards in the envelopes when they told her this. I mean, how obvious can you be?! DO NOT SHIP ANYTHING VALUABLE FROM HERE. If I could give zero stars, I would. Absolutely abhorrent.
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July 2023 by Chip B.
Always understaffed with long lines and long waits. Do not recommend if you have other options.
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May 2023 by Michael Friml Photography / RV traveler (RV fulltimer)
We were picking up our shipment package, it was easy with good service.
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December 2022 by Tamie Thomas
This staff is so friendly. They truly care about their customers.
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December 2022 by Scott And Jennie Weatherman
Cody B helped me w/full service printing, he also edited my power point that had messed up during my transfer from Google Slides. He printed beautiful colored pages for my classroom. I am now ready on Monday for the entire week for teaching my middle school science classes. -Jennie
